Spa Manager

Sana Skin Studio; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Sana Skin Studio as a Studio Manager and lead a dynamic team in a fast-paced environment! You will ensure a clean and organized studio while providing exceptional service to guests. This role offers a competitive salary and growth opportunities within a rapidly expanding skincare company.

Benefits

Complimentary Monthly Facials

Friends & Family Discount on Services

401(K) with matching

Paid Time Off for Salaried Employees

Health Insurance starting December 2025

Competitive Salary with Commissions + Bonuses

Monthly Potential to Earn Manager Bonus

40% Product Discounts on Pay Day

Qualifications

• Strong leadership and team management skills.
• A proven track record in customer service.
• Ability to communicate effectively and transparently.

Responsibilities

• Manage a team of 20+ and ensure studio operations run smoothly.
• Meet and exceed the Sana Standard of Service with all guests.
• Train new team members and provide ongoing support.

Skills

Team Management

Customer Service

Communication

Leadership

Flexibility

Organizational Skills

Tools

MindBody

Zenoti

Job description

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This range is provided by Sana Skin Studio. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $80,000.00/yr

Additional compensation types

Annual Bonus and Commission

• Competitive Salary with Commissions + Bonuses
• Monthly Potential to Earn Manager Bonus
• Complimentary Monthly Facials
• Friends & Family Discount on Services
• 40% Product Discounts on Pay Day
• 401(K) with matching
• Paid Time Off for Salaried Employees
• Health Insurance starting December 2025

Now Hiring:

Exciting opportunity to join the fastest growing skin studio in South Florida, voted Best Facial In Miami. We are looking for an amazing Studio Manager that enjoys working in a fast paced environment with the highest standards in the industry.

About Sana Skin Studio

Sana Skin Studio is a fast growing skincare company redefining the skincare experience through goal driven facials, real guidance and clean skincare. Sana has three studios (Fort Lauderdale, Wynwood, Coconut Grove) with two more in the works for fall of 2025. Join the team at an exciting time with growth opportunities available. Sana’s operating culture is simple: the magic starts with our team.

Job Summary

As the Sana Wynwood Studio Manager, you will lead a team and conduct a seamless, detail oriented studio with a positive environment. You will ensure the studio is always prepared for success – organized, clean, well-stocked, with a team that feels supported. You will ensure everyone on your team is empowered with the tools, information, and confidence they need to deliver the Sana experience to all guests. You will lead by example; You will provide amazing customer service to all guests, and you will be a team player with our studio employees. You will report directly to the COO and work with her to ensure all the Studio’s needs are met at all times.

Responsibilities:

Team & Shop Management

• Manage a team of 20+, creating a positive culture and team environment
• Ensure that the studio is well stocked, presentable, and clean at all times
• Manage the Studio schedule, ensuring all team members are aware where they need to be at all times.
• Be present for any studio emergencies
• Meet and exceed the Sana Standard of Service with all guests
• Respond to constructive guest feedback within 48 hours
• Manage all day-to-day tasks and operations for the entire studio
• Build and foster relationships with employees and clients
• Support your team members and create a positive workplace where positive behavior is appreciated, acknowledged, and rewarded
• Work closely with the Head Healer to manage the Skin Healer (esthetician) schedule

Training

• Train all new Head of Vibes
• Ensure the schedule is properly covered during trainings
• Check in monthly with each team member to see how you can support them and help maximize their metrics
• Provide feedback and coaching to the Head of Vibe team to help them achieve their monthly metric goals
• Set quarterly meetings with the Head of Vibe team to review goals, offer feedback, and encourage an open dialogue.

Business Knowledge

• Stays up to date with knowledge of all Sana offerings, products, and membership
• Manage schedule optimization to help maximize studio revenues
• Create loyal guests by converting any eligible guests to Sana Members
• Assist in the development of business plans to achieve Studio Budgets and Goals
• Work with the COO to develop new strategies for growth

Schedule

• The Studio is open 7 days a week. Monday-Friday 10-8, Saturday/Sunday 10-6
• The Studio Manager will work in the Studio Tuesday-Saturday 9:00 AM- 6:00 PM, but must have a flexible schedule. The majority of the Manager's hours are worked from the Front Desk of the Studio. You must be capable of multi-tasking and leading by example.
• The Studio is closed on Thanksgiving, Christmas, New Years Day, Memorial Day, Independence Day, and Labor Day.
• We are looking to hire ASAP

Qualifications

• We are looking for a candidate who values the Clean Beauty standards that Sana embodies
• We value over communicators. We are looking for someone who can communicate effectively, efficiently, and transparently
• Team Player, a natural leader who can lead a team but is also open to receiving feedback from the corporate team—and receives feedback with positivity
• Bonus: Experience managing or working in a Spa, Gym, or Wellness facility
• Preferable to have prior experience with a booking software such as: MindBody, Booker, Spa Soft, Zenoti, etc
• High level of customer service
• Positive attitude, engaging, and charismatic
• Proven track record working with hourly workforce
• Some beauty or spa experience is an advantage
• Ability to travel between Studios
• Flexible to work mornings, evenings, and weekends to meet the needs of the business
• Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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