Spa Manager

Woodhouse Spa - Highland Park; Highland Park (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Paid vacation

Garage parking

Discounts on services/products

Training & development

Job summary

Woodhouse Day Spa Highland Park is seeking a founding Spa Manager to build the guest experience from the ground up. You’ll hire the founding team, set the tone for service, and shape what Woodhouse Highland Park means.

This is a ground‑floor opportunity with relocation support, local ownership, and a clear path to grow as the North Shore location expands. You’ll oversee daily operations, scheduling, inventory, and performance reporting, partnering with the Owner on business planning and growth

Qualifications

• Experience leading spa or retail/hospitality teams is preferred.
• Strong guest relations and leadership abilities.
• Ability to own the full hiring lifecycle, from sourcing to onboarding.
• Excellent administrative and organizational skills in a fast‑paced service environment.

Responsibilities

• Oversee daily spa operations from opening to close.
• Schedule staff to balance service demand with coverage.
• Maximize inventory and manage supplies.
• Use software and reports to monitor performance.
• Ensure guests have a high-touch, concierge experience.
• Collaborate with Owner on business planning and growth priorities.

Skills

People management

Guest relations

Hiring lifecycle

Administrative skills

POS/retail systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Relocation bonus
• Training & development

Be Part of Something New on Chicago’s North Shore

Woodhouse Day Spa is a high end luxury day spa national brand with more than 100 locations across the country — and we're bringing it to the North Shore for the first time. As our founding Spa Manager, you'll be building the spa from the ground up: hiring the founding team, setting the tone for guest experience, and shaping what "Woodhouse Highland Park" means.

• The owners: work in the spa day to day as true partners, not a distant corporate office.
• Established national brand: you get its marketing muscle, training systems, operational excellence, and reputation.
• A ground-floor opportunity: clear path to grow as the owner's North Shore presence expands.

What You'll Do - Run the Spa, Day to Day

• Manage daily spa operations from open to close
• Schedule team members efficiently, balancing service demand with staffing
• Maximize inventory
• Use software and reporting tools to analyze the spa's overall performance
• Ensure guests have a consistent, phenomenal high touch concierge white glove experience
• Partner closely with the Owner on business planning and growth priorities

Build the Team

• Help the owners source candidates, conduct screens, interviews, and in-spa demos
• Manage the formal application, state license verification, and background/reference check process

Onboard and Develop Talent

• Guide new hires through paperwork, set new hires up in the POS system and training/learning platform and Woodhouse protocols.
• Demonstrate service and guest-experience expectations firsthand

What We're Looking For

• Current or former Woodhouse Spa Manager experience is a strong plus and we'll make relocation to the North Shore worth your while
• Experience in a spa, retail, hospitality, or cosmetics management position
• Strong guest relations and people-management experience
• Comfort owning the full hiring lifecycle — from sourcing through onboarding
• Administrative, computer, organizational, communication, retailing, and training skills

Perks

• Competitive base pay plus performance-based bonus incentives
• Paid vacation and garage parking
• Generous discounts and opportunities to enjoy spa services and products
• Paid training program, plus ongoing development
• Relocation assistance for candidates with current or former Woodhouse Spa Manager experience

Why Woodhouse Highland Park

• National brand, local ownership — the credibility and systems of an established franchise, with owners who work in the spa day to day and are invested in this specific location's success
• First-mover opportunity — be the founding Spa Manager of the first Woodhouse on the North Shore
• Room to grow — as the flagship location, this role has a clear path to grow alongside the business; as you excel, opportunity follows

Woodhouse Day Spa Highland Park is an Equal Opportunity Employer.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.