Spa Guest Attendant Male

Wynn Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Spa Guest Attendant to provide exceptional service and maintain a pristine environment for guests. This role involves assisting with check-ins, managing spa amenities, and ensuring the highest standards of cleanliness throughout the facility. Ideal candidates will have a background in luxury spa services and possess strong customer service skills. Join a team dedicated to creating a welcoming atmosphere and delivering an unforgettable experience to every guest. If you thrive in a dynamic environment and are passionate about hospitality, this opportunity is perfect for you.

Qualifications

• Outstanding customer service and organizational skills are essential.
• Experience in a high-volume luxury spa or resort is preferred.
• Must be well-groomed and professional.

Responsibilities

• Assist guests with check-in and provide tours of the facility.
• Maintain cleanliness and replenish spa amenities.
• Ensure only spa guests access the facility.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Attention to Detail

Multi-tasking

Communication in English

Fluency in a Second Language

Education

Nevada Food Handler’s Card

Job description

Job Description

The Spa Guest Attendant is responsible for providing professional and courteous service to each guest. The Guest Attendant will be responsible for exceeding guest expectations by assisting guests throughout their spa visit and maintaining a clean work environment to include the spa, locker rooms and reception area.

Guest Attendant job duties include but are not limited to:

• Accurately assist guests with check-in for spa reservations and spa access. Provide guest tours of the facility and informs guests of available amenities.
• Responsible for management of spa lockers which includes replenishing guest amenities such as: robes, hangers, plastic bags, sandals, and other items.
• Helps ensure facility is only accessed by spa guests by verifying guest access.
• Providing guest vouchers to spa technician team promptly to ensure guest is retrieved for service on time.
• Consistently circulating spa area to ensure the cleanliness of the spa in its entirety while replenishing and restocking amenities per department guidelines. This includes vanity and shower amenities along with collecting soiled linens promptly to maintain spa facility.
• Understands and is well-versed in the resort, hotel features and services including all outlets, hours of operation, activities, and events available to guests.
• Ensures the Wynn standards of cleanliness and appearance for all areas.
• Prepare spa food and beverages in compliance with all SNHD and property food handlers’ requirements.
• Responsible for maintaining spa linen and product inventories which includes monthly inventory.
• Other duties as assigned by management.

Qualifications:
Qualifications

• Must possess outstanding customer service, organizational, and interpersonal skills as well as excellent attention to detail and the ability to multi-task.
• Experience in a high-volume luxury spa or resort is preferred.
• Will be required to adjust schedule based on business demands.
• Must be able to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English and fluency in a second language is a plus.
• Candidates must be well-groomed and professional.
• Must possess a current Nevada Food Handler’s Card.
• Must be at least 18 years of age or older.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.