Spa Front Desk Pro - Guest Experience & Reservations

BlueStar Resort & Golf; Peoria (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Job summary

BlueStar Resort & Golf in Peoria, AZ, seeks a Spa Reception Attendant to manage the front desk and deliver exceptional guest service at Trilogy® at Vistancia®. The role reports to the Spa & Fitness Manager and requires friendly communication, operational coordination, and a teamwork mindset.

Responsibilities include greeting guests, scheduling personal training reservations, maintaining daily spa operations, handling transactions, and promoting dining and spa services.

Qualifications

• High School diploma preferred with hospitality experience.
• One year receptionist or customer service experience preferred.
• Able to communicate positively with team members and guests.

Responsibilities

• Greet guests and welcome members and guests at the spa desk according to BlueStar protocol.
• Schedule reservations for personal training sessions or fitness programs.
• Maintain opening/closing procedures for the Spa & Fitness Center and ensure cleanliness and standards.
• Handle cash and card transactions accurately and provide correct change.
• Promote restaurant, spa, salon and fitness services to guests.

Skills

Customer service

Computer literate

Time management

Communication

Teamwork

Education

High School diploma

Tools

POS system

Job description

BlueStar Resort & Golf in Peoria, AZ, seeks a Spa Reception Attendant to manage the front desk and deliver exceptional guest service at Trilogy® at Vistancia®. The role reports to the Spa & Fitness Manager and requires friendly communication, operational coordination, and a teamwork mindset.

Responsibilities include greeting guests, scheduling personal training reservations, maintaining daily spa operations, handling transactions, and promoting dining and spa services.