Spa Front Desk Associate – Guest Services & Reservations

City of Lincoln; Pebble Beach (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee dining

Employee golf privileges

Guest discounts

Job summary

Pebble Beach Company is seeking a friendly Spa Front Desk Clerk to check in guests and coordinate bookings at The Spa. You will greet guests, manage appointments, process payments, and provide information on services and hours, while maintaining accuracy and a courteous, detail-oriented service mindset.

The role supports a luxury resort environment and requires professional demeanor, reliability, and excellent communication. Full-time on-site position with benefits and discounts available.

Qualifications

• Must be service oriented, a self-starter, accurate and able to work with attention to detail.
• Ability to operate typical office equipment necessary.
• Basic math and accounting skills.
• Excellent telephone etiquette and interpersonal skills required.

Responsibilities

• Greet guests with proper salutation and a smile, offering them a tour.
• Accommodate guest’s needs by booking, confirming or changing appointments.
• Ascertain correct guest information and enter it accurately into the computer program.
• Check guests out in a timely, accurate and courteous manner.
• Provide current and detailed information about all hotel departments, services and hours.

Skills

Service orientation

Attention to detail

Phone etiquette

Office equipment

Job description

Pebble Beach Company is seeking a friendly Spa Front Desk Clerk to check in guests and coordinate bookings at The Spa. You will greet guests, manage appointments, process payments, and provide information on services and hours, while maintaining accuracy and a courteous, detail-oriented service mindset.

The role supports a luxury resort environment and requires professional demeanor, reliability, and excellent communication. Full-time on-site position with benefits and discounts available.