Spa Front Desk Agent

Crystal Springs Resort; Hamburg (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Crystal Springs Resort is seeking a Spa Front Desk Agent to manage the reception area in our award-winning spa. This entry-level role involves greeting guests, booking appointments, and providing exceptional customer service. Flexible scheduling is required, and you will enjoy various employee perks, including discounts on spa services.

Benefits

Discounted Minerals Sports Club Membership

30% Dining/Retail Discount

30% Spa Discount

Discounted Stays at the Hotels

Discounted admission to Events & Festivals

Complimentary Golf

Qualifications

• Must be 18 years or older.
• Available to work flexible schedules including days, evenings, weekends, and holidays.
• Enthusiastic and possess exceptional customer service skills.

Responsibilities

• Open and close the spa according to standard operating procedures.
• Greet guests in a professional, welcoming manner.
• Book, change, and cancel appointments utilizing our computer system.

Skills

Customer service

Spa experience

Retail experience

Job description

Join to apply for the Spa Front Desk Agent role at Crystal Springs Resort

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Join to apply for the Spa Front Desk Agent role at Crystal Springs Resort

Crystal Springs Resort provided pay range

This range is provided by Crystal Springs Resort. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Responsibilities

Crystal Springs Resort is currently looking for Front Desk Agents for our award winning spas. As a front desk agent you are responsible for the reception area at the spa along with other duties:

• Properly open and close the spa according to the standard operating procedures
• Greeting every guest in a professional, welcoming manner
• Answering phone calls promptly
• Assisting guests with questions regarding spa services and products
• Accurately book, change and cancel appointments utilizing our computer system
• Process payment for services and products
• Actively promote the sales of spa retail products and gift cards
• Maintain a clean well organized reception area
  
  

Requirements

• Spa, salon, or retail experience
• Must be available to work a flexible schedule including days, evenings, weekends, and holidays
• Must have enthusiasm and possess exceptional customer service skills
• Must be 18 years or older
  
  

Enjoy Crystal Springs Employee Perks!

• Discounted Minerals Sports Club Membership
• 30% Dining/Retail Discount
• 30% Spa Discount
• Discounted Stays at the Hotels
• Discounted admission to Events & Festivals
• Complimentary Golf

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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