ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
- Analyze guests' hair to determine and recommend appropriate treatment.
- Treat guests in professional setting with strong effort placed towards providing a quiet and relaxing atmosphere.
- Demonstrate, educate and sell related retail products.
- Maintain a clean and safe environment.
- Confer with guests about their health concerns, allergies and products they are currently using to determine any contraindications.
- Perform all hair care related treatments on spa menu according to treatment protocol.
- Prepare products, supplies and equipment as stated in protocols.
- Achieve weekly retail sales goal.
- Maintain all inventory items and supplies and communicate needs in advance.
- Provide special assistance to all guest and groups, immediately take care of any complaints.
- Adhere to all State Board of Cosmetology rules and regulations.
- Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
- Ability to work with various related products and tools including scented and unscented hair care products, heated or chilled stones/glass, infrared units, steam units, hot irons, heat lamps and other hair care tools as required.
- Willing to learn and work in additional areas.
- Train in all related treatments as created.
- Exceptional guest service skills, courtesy, professionalism skills are required.
- Detail oriented with strong organizational skills.
- Must display exceptional positive team player attitude.
- Ability of complex reading, writing, and task completion skills is required.
- Must have the following skills: coordination, instructing, precision working, following instructions, memorization, problem solving, and decision making.
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
- Must be a minimum of 18 years of age.
EDUCATION and/or EXPERIENCE
- Minimum of 1 year experience performing hair care services in salon environment or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
CERTIFICATES AND LICENSES
- Valid Cosmetology License from the Nevada State Board of Cosmetology.
PHYSICAL DEMANDS
- While performing the duties of this job, the team member is constantly standing, crouching, frequently reaching overhead, and occasionally walking, and bending over during the duration of their shift.
- Must be able to lift/carry and push/pull 25lbs or less occasionally.
- The team member will constantly have repetitive use of both hands, light grasping motions and occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
- Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
- The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
- Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment.
- The noise level in the work environment is usually quiet.
- Team member may be exposed to confined areas, fumes/odors, moving objects, and slippery surfaces.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.