Spa Coordinator - Part Time (Harrah's LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 19,000 - 30,000; Full time

Job summary

Caesars Entertainment is hiring a spa receptionist/host at Harrah’s Las Vegas. You will greet guests, schedule appointments, and support spa facilities and retail spaces with a friendly, professional demeanor.

You’ll use MS Office for daily tasks, manage the booking system, and handle cash with accuracy. The role requires multitasking, strong communication, and teamwork in a fast-paced resort setting.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
• Ability to multi-task and maintain enthusiasm and excellent customer service.

Responsibilities

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• Schedule appointments on time with accuracy in person and over the phone.
• Demonstrate computer knowledge with Microsoft Office programs.
• Manage the booking system and cash handling procedures.
• Answer phones promptly and clearly.
• Assist multiple guests and maintain composure under pressure.
• Know spa treatments and retail items to upsell services.
• Maintain stock levels in reception and back spa areas.
• Perform other tasks as assigned by management.

Skills

Customer service

Communication

Multitasking

Teamwork

Professional attitude

Phone etiquette

Interpersonal skills

Education

High school diploma

Tools

Microsoft Office (Excel, Word, Outlook)

Booking system

Job description

Job Description

Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while participating in genuine interactions that provide the highest level of guest service.

Job Description

Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while participating in genuine interactions that provide the highest level of guest service.

Responsibilities

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• The ability to work in a fast paced and multi-task-oriented environment while being able to work reception and spa host interchangeably in one shift.
• Be able to schedule appointments in a timely manner with accuracy both in person and over the phone.
• Demonstrate computer knowledge with proficiency in Microsoft Office programs including but not limited to Excel, Word, and Outlook.
• Handles the computer booking system and all cash handling procedures with accuracy and ease.
• Answer phones promptly and in a friendly way.
• Work well under pressure and ability to assist multiple guests at a time.
• Knowledge of all spa treatments, salon services, and retail items with the intent to suggest/sell service offerings to best tailor the client’s needs.
• The ability to suggest, sell, and provide detailed descriptions of spa services and retail items.
• Maintain par levels and stock items in the reception area and back spa when needed
• Ability to perform other tasks assigned by the Manager or Supervisor

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent.
• 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
• Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills.
• Ability to multi-task
• Must be detail-oriented, friendly, outgoing, and have excellent communication skills.
• Must be able to work well with others and as a team.
• Nevada Food Handler’s Card (Health Card)

Additional Requirements

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Able to stand for a long period of time (up to an average 8–9-hour shift).
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment

About Us

Come join our team at the fun place to play- Harrah’s! We’re looking for friendly and energetic team members who will entertain our guests in more than 2,500 rooms and suites, 86,000 square feet of casino space and seven outstanding restaurants. The excitement of Carnival Court coupled with the American spirit of Toby Keith’s I Love This Bar and Grill provides a familiar atmosphere for you to start your career.