Spa Concierge - Part Time

GOEBEL FIXTURE COMPANY; Ogunquit (ME); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401k with employer match

Employee discounts at participating 호텔

DailyPay on-demand pay

Refer a friend – bonus

Job summary

Anchorage by the Sea in Ogunquit, Maine, is seeking a Spa Concierge to deliver a high‑quality, luxury guest experience. The role focuses on seamless guest flow, serene environments, and professional service in a part‑time capacity located on site at the hotel.

Responsibilities include appointment management, promoting spa services, and maintaining standards while coordinating with estheticians and therapists. Prior hospitality or spa experience and English proficiency are required.

Qualifications

• Previous experience in hospitality, spa, retail or front desk operations preferred.
• Experience with spa booking systems.
• Proficiency in English language.
• Ability to work independently and manage time effectively.

Responsibilities

• Provide warm, attentive, personalized service to guests.
• Manage appointment scheduling, confirmations, and check-in/check-out using spa systems.
• Promote spa services and daily specials to guests and upsell where appropriate.
• Coordinate service flow with estheticians and therapists for punctual experiences.
• Maintain cleanliness and confidentiality, uphold luxury standards.

Skills

Guest service

Spa booking systems

Upselling

Time management

Education

High school diploma or equivalent

Tools

Canary hotel app

Job description

• Location 125 Shore Rd,Ogunquit, ME, 03907,United States


• Base Pay $18.00 / Hour

Contact information

• Name Gilbert Baeriswil


• Phone [phone]


• Email [e-mail]

Job Description

We are seeking a warm and welcoming Spa Concierge to join our team at Anchorage by the Seato delivery exceptional hospitality, ensuring seamless guest flow, and maintaining a serene, immaculate environment . This is a Part Timeposition located in Ogunquit, ME. The ideal candidate is passionate about wellness, attentive to guest needs, and committed to delivering exceptional service in a professional environment.

Summary

Job Description

We are seeking a warm and welcoming Spa Concierge to join our team at Anchorage by the Seato delivery exceptional hospitality, ensuring seamless guest flow, and maintaining a serene, immaculate environment . This is a Part Timeposition located in Ogunquit, ME. The ideal candidate is passionate about wellness, attentive to guest needs, and committed to delivering exceptional service in a professional environment.

Work Performed

The Spa Concierge will provide high-quality and luxury experience to guests, helping to promote relaxation, wellness, and overall guest satisfaction.

• Guest Experience: Provide warm, attentive, and personalized service to all guests


• Greet all guests warmly and professionally, ensuring a refined and welcoming first impression.


• Manage appointment scheduling, confirmations, and check-in/check-out procedures using spa booking/POS systems.


• Communicating with guests via Canary/ Hotel application to promote Spa services and daily specials.


• Handle phone calls, emails, and guest inquiries with professionalism and efficiency.


• Process payments accurately and promote retail products and spa services when appropriate.


• Coordinate service flow with estheticians and therapists to ensure punctual, seamless experiences.


• Maintain confidentiality and always uphold luxury service standards.


• Stay up to date with Spa Closing procedure.


• Maintain Retail Area in immaculate condition.


• Process Monthly Inventory count in team effort with Spa Director.


• Maintain cleanliness of work areas throughout shift; sanitize and properly store tools and equipment at the end of each shift.


• Promote and upselling treatments, Meditation Sessions Yoga Sessions as well as retail suited to guest needs.


• Keep up to date with current techniques and modalities related to the field of work.


• Periodically ascertain guest comfort, safety, and privacy throughout the service, directing all efforts toward guest satisfaction.


• Handle guest incidents in accordance with Giri Hotels Standard Operating Procedures and inform supervisor/manager as needed.


• Report on any treatment room defects to spa management to ensure prompt follow-up.


• Ensure uniform and appearance are tidy and professional, in line with grooming standards.


• Daily laundry duties


• Stocking supplies and monitoring inventory levels


• Perform other duties as assigned, requested or deemed necessary by management

Requirements

• Previous experience in hospitality, spa, retail or front desk operations preferred


• Experience with spa booking systems


• Skilled in product education, cross selling and service enhancements


• Ability to work independently and manage time effectively


• Strong attention to detail and pride in maintaining high standards


• High school education or equivalent experience


• Lifting up to 50 lbs. limited/Pushing up to 50 lbs


• Must be able to work independentl y


• Maintains a friendly, cheerful and courteous demeanor at all times


• Ability to work nights, weekends and holidays Must be able to work onsite at the hotel location


• Hours required: Part Time 24 hours per week for shifts Morning (AM);Afternoon (PM);Must be flexible;Weekends/ Holidays


• Proficiency in the English language

Additional Preferred Skills/Qualities

• Second language is a plus, preferably Spanish or French

Compensation

$18 Hourly

• Optional 401k with employer match


• Employee discounts at participating hotels


• Option to sign up for on-demand pay with DailyPay


• Refer a friend – get paid extra when they join our team!


• Bonuses for name recognition and guest score


• Opportunities to grow – one of the fastest-growing hotel companies

About Anchorage By The Sea

Anchorage by the Sea in Ogunquit, Maine, is a premier oceanfront resort that offers stunning views of the Atlantic Ocean. This family-friendly hotel is renowned for its charming New England style, comfortable accommodations, and exceptional amenities, including indoor and outdoor pools, a hot tub, and a year-round oceanfront restaurant. Guests can enjoy easy access to scenic walks along the Marginal Way, shopping, dining, and a variety of outdoor activities. Making it the perfect the perfect destination for a relaxing and memorable coastal getaway.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.

We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

You are right for the team if you are:

• Happy – nice to be around and friendly


• Humble – willing to learn


• Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.