Spa Concierge & Guest Experience Specialist

The Abbey Resort; Fontana-on-Geneva Lake (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Abbey Resort in Fontana-on-Geneva Lake, Wisconsin invites you to join our spa team as a Spa Attendant. As an Abbey Resort associate, you will help guests enjoy the spa and fitness facilities with friendly, professional service.

This role focuses on greeting guests, guiding them through amenities, assisting with equipment, and ensuring the locker rooms and pool areas are clean and well stocked.

Qualifications

• Ability to communicate effectively in the English language.
• Ability to transport, handle and/or lift 25 lbs.
• Ability to be organized and highly motivated.

Responsibilities

• Greet clients as they enter the Spa locker rooms.
• Provide tours and information about the Spa and its features.
• Assist guests with proper equipment usage.
• Maintain a neat, professional appearance including uniform and nametag.
• Report accidents or injuries to Security.
• Keep spa and fitness areas clean, stocked, and organized.
• Stock robes and slippers in lockers.
• Assist with guest check-in as spa concierge when needed.

Skills

English communication

Lifting ability

Organizational skills

Job description

The Abbey Resort in Fontana-on-Geneva Lake, Wisconsin invites you to join our spa team as a Spa Attendant. As an Abbey Resort associate, you will help guests enjoy the spa and fitness facilities with friendly, professional service.

This role focuses on greeting guests, guiding them through amenities, assisting with equipment, and ensuring the locker rooms and pool areas are clean and well stocked.