Spa Concierge & Guest Experience Lead

Little Palm Island, a Noble House Resort; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health benefits

Travel benefits

Retail commission

Job summary

Little Palm Island, a Noble House Resort, is seeking a Spa Front Desk Ambassador to warmly greet guests, schedule appointments, and coordinate with spa staff to deliver a seamless luxury experience.

You will contribute to a personalized guest journey on a private island, uphold the resort’s high standards, and work with a friendly, professional team in a beautiful setting. This is an on-site, full-time role on Florida’s paradise island.

Qualifications

• Attention to detail and a focus on guest satisfaction.
• Comfort with spa computer software and guest inquiries.
• Friendly, nurturing, and a team player with a positive attitude.

Responsibilities

• Schedule appointments for spa services and treatments.
• Answer questions and assist guests to enhance their spa experience.
• Help ensure the spa runs smoothly for guests to enjoy a world-class experience.

Skills

Guest service excellence

Communication skills

Team player

Positive attitude

Attention to detail

Tools

Spa software

Job description

Little Palm Island, a Noble House Resort, is seeking a Spa Front Desk Ambassador to warmly greet guests, schedule appointments, and coordinate with spa staff to deliver a seamless luxury experience.

You will contribute to a personalized guest journey on a private island, uphold the resort’s high standards, and work with a friendly, professional team in a beautiful setting. This is an on-site, full-time role on Florida’s paradise island.