Spa Concierge — Create Memorable Guest Experiences

Hilton; Wailea (HI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health benefits

Retirement plans

Job summary

Hilton invites applications for a Spa Concierge at the Waldorf Astoria Maui in Wailea. This full-time role supports spa operations, greets guests, assists with check-in, and coordinates scheduling. The position requires flexibility to work weekends and holidays and offers an hourly wage based on experience and location.

As a member of the spa team, you will handle administrative tasks, respond to guest inquiries, and help deliver memorable guest experiences in a Forbes 4-Star setting.

Qualifications

• Greet and assist spa guests at check-in
• Answer phones and emails, manage reservations
• Perform general administrative tasks for spa operations

Responsibilities

• Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
• Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
• Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks

Skills

Guest greeting

Reservations management

Administration support

Customer service

Tools

POS systems

Job description

Hilton invites applications for a Spa Concierge at the Waldorf Astoria Maui in Wailea. This full-time role supports spa operations, greets guests, assists with check-in, and coordinates scheduling. The position requires flexibility to work weekends and holidays and offers an hourly wage based on experience and location.

As a member of the spa team, you will handle administrative tasks, respond to guest inquiries, and help deliver memorable guest experiences in a Forbes 4-Star setting.