Spa Concierge -Boulder Woodhouse Day Spa- Hourly + bonus and health insurance!

The Woodhouse Spas Corporation; Boulder (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading day spa recognized for excellence and customer satisfaction! As a Spa Concierge, you will be the first point of contact for guests, ensuring they feel welcomed and valued. This role is perfect for those who are passionate about providing exceptional service and creating memorable experiences. You will receive comprehensive training in 'The Woodhouse Way' and have the opportunity to work in a modern facility that values your contributions. If you are enthusiastic and eager to grow within a supportive team, this is the perfect opportunity for you!

Benefits

Competitive Pay and Incentive programs

Health Insurance for Full Time Employees

Generous discounts on services and products

Paid training program

State-of-the-art facility

Qualifications

• Passion for providing excellent customer service.
• Ability to remember guest preferences and details.

Responsibilities

• Provide personal attention to guests from arrival to departure.
• Educate guests on the Woodhouse experience and amenities.
• Act as a brand ambassador ensuring a memorable experience.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Education

High School Diploma

Job description

Want to work at America’s BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?

Come join The Woodhouse Day Spas, voted America’s best day spa by American Spa Magazine!

We are hiring for Full Time and Part Time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion-filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number -- then you should consider joining the Woodhouse Family today!

Responsibilities of a Spa Concierge:

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience.
• Answers the phone with a smile each and every time.
• Acts as the brand ambassador, ensuring that the guest enters a clean, safe place with just the right lighting, music, and scent to ensure that memorable experience.
• Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries.
• Serves as backup for the leadership team, ensuring that things are running smoothly when they are busy taking care of the “big stuff”.

Woodhouse Perks include:

• Competitive Pay and Incentive programs.
• Health Insurance for Full Time Employees.
• Generous discounts and opportunities to enjoy services and products.
• “The Woodhouse Way” paid training program.
• Working in a new state-of-the-art facility.

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug-free and smoke-free workplace.