Spa Attendant - PT (Evenings and Weekends Required)

Bear Creek Mountain Resort; Pennsylvania; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Skiing and snowboarding *

Free rentals*

Free snow tubing*

Referral bonus

Discounted Bear Creek events tickets

Job summary

Bear Creek Mountain Resort is seeking a Spa Attendant for a regular part-time role, evenings and weekends required. You will greet guests, respond to requests promptly, and assist in creating a relaxing spa atmosphere.

Ideal candidates are guest-service focused, detail-oriented, and able to work well in a team as well as independently. Prior hospitality or spa experience is preferred, with availability during peak times and school holidays.

Qualifications

• Ability to multitask in a fast-paced environment.
• Able to work independently and as part of a team.
• Availability during weekends and holidays.
• High School Diploma or equivalent required.

Responsibilities

• Greet guests and respond promptly to requests in a courteous and timely manner.
• Maintain knowledge of spa services, hotel amenities and local attractions.
• Collaborate with team to ensure an outstanding guest experience.
• Follow emergency procedures and report incidents to a supervisor.
• Assist with additional tasks and responsibilities assigned by manager or supervisor.

Skills

Guest service

Multitask

Communication

Team player

Detail oriented

Professional appearance

Education

High School Diploma

Job description

Spa Attendant - PT (Evenings and Weekends Required)

#8792

Type:

Regular Part Time

What we are looking for:

WHAT WE ARE LOOKING FOR:

The ideal Spa Attendant for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of The Spa team contributing to the preparation and atmosphere of the spa environment.

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures

WHAT WE EXPECT FROM YOU:

• Deliver an exceptional guest experience by greeting all guests promptly, responding to requests in a courteous andtimelymanner, and reporting unresolved guest concerns to a manager or supervisor
• Maintain a working knowledge of hotel services, amenities, and local attractions toassistguests
• Work collaboratively with team members to provide an outstanding guest experience and support departmental goals
• Understand and follow emergency procedures and respond appropriately when necessary
• Immediately report accidents, injuries, property damage, safety hazards, or other incidents to a manager or supervisor
• Assistwithadditionaltasks, projects, and responsibilities assigned by manager or supervisor
• Comply withBear Creek and SouthernManagement's policies and proceduresand support Southern Management's Mission,Visionand Values

Requirements

QUALIFICATIONS:

• Ability to multitask and work efficiently in a fast-paced environment
• Ability to work independently and as part of a team
• Professional appearance and demeanor
• Previous hospitality, spa, wellness or customer service experience is preferred
• Availability during peak operating times, i.e.: weekends, holidays and special events, as well as supporting the needs of The Spa
• High School Diploma or equivalent required

JOB KNOWLEDGE & SKILLS:

• Strong guest service and hospitality skills
• Excellent communication and interpersonal abilities
• Strong attention to detail and organizational skills

PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS:

PHYSICAL DEMANDS

Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).

• Wetness: Any non-weather-related contact with water or other liquids.
• Noise Intensity Level: The noise intensity level to which the worker is exposed in the job:

Benefits

• Skiing and snowboarding *
• Free rentals*
• Free snow tubing*
• Referral bonus
• Discounted tickets for Bear Creek events
• Free access to Mountain Activity Center activities for team members and 50% off for 4 family members or friends*
• Discounts on items from the Hotel gift shop and Slopeside Sports retail store
• Discounts at the Spa
• Discounts at our Restaurants*
• 1 Employee Benefit Pass to ski and snowboarding at a reduced price
• Discount programs with outside companies
• Hours worked on Company holidays (4 days/year) will be paid double time
• 401 ( k ) program for team members 21 and over

*Some restrictions apply based on availability and season.

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