Spa Attendant II, Lincoln Park - (req72762)

Sterling Kohler; Chicago (IL); On-site; USD 16,393 - 24,659; Full time

Job summary

Kohler Co. is seeking a Spa Attendant II for our Lincoln Park location. This onsite role supports guest experiences, maintains cleanliness, and coordinates with spa staff to ensure smooth service delivery.

The position requires a high school diploma and strong customer service skills, with opportunities to assist with towels, linens, reception duties, and basic system use. Competitive pay and benefits are offered.

Qualifications

• Minimum of a high school diploma is required.
• Prior computer and/or facility maintenance experience is helpful.
• Customer service-related experience required.

Responsibilities

• Attend to the Respite Room to maintain order, cleanliness and amenities; replenish towels throughout the facility.
• Perform rounds to ensure neatness and order.
• Attend to the Reception Desk for client check-in for sandals, robes and lockers.
• Understand basic RIO system operations for view-only purposes and communicate service times to guests.
• Gather used linens and distribute clean linens to storage areas and treatment rooms.
• Assist spa technicians with cleaning baths between client treatments.
• Maintain neatness around the Spa Relaxation Pool lounge area.
• Greet guests upon arrival and provide information on services.

Skills

Customer service

Computer literacy

Facility maintenance

Education

High school diploma

Tools

RIO system

Job description

Spa Attendant II, Lincoln Park

Work Mode:Onsite

Location:Chicago,IL

Opportunity

Our Kohler Waters Spateam at Lincoln Park offers more than 50 innovative spa services using thehealing properties of Earth’s mineral-rich waters and provides an oasis oftranquility in the heart of a bustling Windy City neighborhood. Join ourworld-class team of spa professionals and help our guests renew and rechargewhile they experience five-star living at its finest.

Specificresponsibilities of a Spa Attendant include:

• Attend to women’s or men’s (same gender as associate) Respite Room to maintain order, cleanliness and amenities; replenish clean towel supply throughout the facility.
• Perform rounds of the facility to ensure neatness and order.
• Attend to the Reception Desk located in the lower level to accommodate client check-in for sandals, robes and lockers.
• Understand basic RIO system operations for “view-only” purposes, thereby providing communication of service times and availability of services to guests.
• Gather used linens from treatment rooms and assemble for pick-up by The American Club laundry staff; distribute clean linens to designated storage areas and/or treatment rooms.
• Assist spa technicians with cleaning of baths between client treatments.
• Support the maintenance staff with daily readings/testing of water in the Spa Relaxation
• Maintain neatness and order around the Spa Relaxation Pool lounge area.
• Advise Spa Hostess on food and beverage replenishment during the day.
• Assist Group Coordinator with setup tasks involving special group requirements.For example, setup of signage and message boards, etc.
• Know and understand The American Club resort property and its businesses to provide information for guests.
• Consistently maintain cleanliness of desk, reception area, retail centers, and if needed, flooring.
• Inform Supervisor if additional staff is needed.
• Responsible for knowing and performing proper opening/closing procedures as related to this position (see opening and closing checklist of responsibilities).
• Provide food and beverage support and delivery of lunches, as needed.
• Maintain a high level of customer service for all spa guests.
• Greet people immediately upon arrival.
• Know what services, and amount of time for each service, each tech performs.
• Know the proper procedures for emergency situations.
• Complete an on-site certified CPR training course facilitated by Sports Core Fitness Trainers.

Thisis a full-time position, working weekdays & weekends withshiftsbetween 7:00amand 9:00pm.

Skills/Requirements

• Minimum of high school diploma.
• Prior computer and/or facility maintenance experience helpful.
• Customer service-related experience required.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $11.90 - $17.90 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.