Spa Attendant

HHM Hospitality; Rittenhouse Square (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

HHM Hospitality is seeking a Spa Attendant at a premier hotel in Rittenhouse Square, Philadelphia. This position involves maintaining the cleanliness of spa and fitness facilities, providing exceptional customer service, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and previous experience in customer service, with a passion for ensuring a pristine environment for guests.

Qualifications

• Previous customer service experience required.
• Ability to maintain cleanliness and order in the spa and fitness area.

Responsibilities

• Maintain cleanliness of spa/fitness area including locker rooms and pool.
• Greet guests and assist them with their needs effectively.
• Restock linens and assist in conducting monthly inventory.

Skills

Customer Service

Communication

Education

High school diploma or comparable work experience

Job description

Overview

Opportunity: Spa Attendant

Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.

Potential Career Path

Lead Spa Attendant - Spa Concierge – Lead Spa Concierge

Position Requirements

• Immediately greet guest and offer to assist with their needs.
• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and removing waste.
• Restock all linens in locker rooms and appropriate guest areas.
• Escort members/guests to changing areas in a courteous and timely manner and provides guests with an orientation to the facility.
• Assist in conducting monthly inventory of spa operating and guests supplies as requested.
• Effectively communicate details regarding the facility and its amenities to members and guests.
• Communicate with management of any member, guest, or facility issues.
• Follow sustainability guidelines and practices related to HHM’s Earth View program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Experience

• High school diploma or comparable work experience.
• Previous customer service experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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