Spa Attendant

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

1 Hotel Austin, L.L.C. is seeking dedicated Team Members to uphold the highest standards of cleanliness and service in our spa facilities. Responsibilities include maintaining guest comfort, conducting service checks, and ensuring a pristine environment throughout the spa and fitness areas.

The ideal candidate will have a background in luxury hospitality or spa services, with a strong focus on attention to detail and guest satisfaction. Applicants should be ready to work flexible hours, contributing to our mission-driven team.

Qualifications

• Previous experience in spa or luxury hospitality preferred.
• Strong attention to cleanliness and safety standards.
• Excellent interpersonal skills required.

Responsibilities

• Maintain cleanliness and guest service standards throughout spa.
• Support luxury spa experience and ensure guest comfort.
• Monitor spa equipment and report maintenance issues.

Skills

Attention to detail

Guest service

Ability to work independently

Physical stamina

Job description

Grow with us… Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why we’re hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfillment and well‑being.

A job at 1 Hotels is about more than punching a clock. It’s about changing the world – little by little. We’re the world’s first mission‑driven hotel company and we’ve got some lofty goals. All we ask is that you bring your true self and do all the good you can!

Responsibilities

• Maintain the highest standards of cleanliness, presentation, safety, and guest service throughout the spa, fitness, and thermal facilities.
• Support a seamless luxury spa experience by ensuring all areas are impeccably maintained, amenities are replenished, and guests feel welcomed, comfortable, and cared for at all times.
• Consistently provide professional, warm, and engaging service to spa guests, hotel guests, day visitors, and members.
• Support the opening and closing of spa and fitness facilities in accordance with daily operating procedures.
• Maintain cleanliness, organization, and presentation of all spa, fitness, thermal, pool, and relaxation areas throughout the day.
• Service and maintain men’s and women’s locker rooms, ensuring cleanliness, order, and proper stocking of towels, robes, slippers, and amenities.
• Conduct frequent walk‑throughs of the spa and fitness facilities to ensure all areas meet luxury brand standards.
• Collect used linens from treatment rooms and public areas and prepare them for laundry pickup; restock clean linens in designated areas.
• Maintain presentation and order of relaxation lounges, thermal suites, pools, and spa public spaces.
• Replenish food, beverage, water, and refreshment stations throughout the spa as required.
• Perform scheduled pool and jacuzzi water testing and complete daily pool plant operating tasks as assigned.
• Monitor spa equipment and facilities, promptly reporting maintenance or safety issues to Spa Leadership or the Manager on Duty.
• Assist therapists, reception, and other spa departments as needed to ensure smooth daily operations.
• Ensure guest comfort by responding promptly and courteously to requests or concerns.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure compliance with hotel policies, procedures, and standards with self and colleagues.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good‑Natured Service and uphold our Brand Pillars.
• Perform other reasonable duties as assigned by management.

Qualifications & Skills

• Previous experience in a spa, fitness, wellness, or luxury hospitality environment preferred.
• Strong attention to detail with a commitment to cleanliness, safety, and presentation standards.
• Excellent guest service and interpersonal skills.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Comfortable performing physical tasks including standing, walking, lifting, and carrying supplies throughout the shift.
• Basic knowledge of spa facilities, thermal areas, pools, and hygiene standards preferred.
• Ability to follow written and verbal instructions accurately.
• Willingness to work flexible schedules including weekends, holidays, and early or late shifts.
• Professional demeanor with a calm, service‑oriented attitude.

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.