Spa Associate

Hand & Stone - Millstone; Shamong Township (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic team at a leading spa franchise, where your passion for customer service can shine! As a Front Desk/Spa Associate, you will play a crucial role in ensuring an outstanding experience for every guest. This position offers flexibility with both full-time and part-time options to accommodate your lifestyle. You will receive ongoing training, competitive compensation including hourly wages and commissions, and opportunities for career advancement based on your performance. If you are energetic, organized, and ready to make a difference in the spa industry, this is the perfect opportunity for you!

Benefits

Competitive Compensation

Contests

Career Advancement

Ongoing Training

Flexible Hours

Positive Work Environment

Employee Discounts

Qualifications

• Must have a high school diploma and be 18 years or older.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Meet membership sales quotas and maintain cleanliness standards.
• Provide excellent customer service and build lasting relationships.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Communication Skills

Team Player

Education

High School Diploma or Equivalent

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Millstone/Jackson NJ, is seeking a Front Desk/Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

1. Meet membership sales quota
2. Detailed knowledge of the menu of services – don’t worry, we’ll train you!
3. Have excellent customer service to members and guests, while building relationships that last
4. Capable of working flexible hours
5. Effectively communicate sales, promotions, and service options with clients
6. Uphold spa cleanliness standards, maintain a clean and tidy environment
7. Good verbal and written communication
8. Bring a positive and energetic attitude to the team
9. Answer phones, schedule appointments, and file documents
10. Perform various other duties as assigned

What’s in it for you?

1. Competitive Compensation - hourly wage PLUS commissions.
2. Contests - do you want to put your sales skills to the test? See what we have in store!
3. Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
4. Ongoing Training - We are ALWAYS learning and improving.
5. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
6. Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
7. Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

1. Having a high school diploma or equivalent is required
2. Must be 18 years old or older
3. Must be exceptionally organized and have great attention to detail
4. Must be a strong team player with the ability to work independently with minimal supervision

Spa is located at 508 Monmouth Road, Millstone, NJ 08510