Spa Associate

Hand & Stone - Raleigh-Falls of Neuse; Raleigh (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a motivated Spa Sales Associate to join their dynamic team in Raleigh. This engaging role focuses on front desk sales, where you'll meet and exceed sales goals while providing exceptional customer service. With a flexible schedule and opportunities for advancement, this position allows you to build your paycheck through a unique membership sales model. If you have a passion for beauty, health, and wellness, and enjoy working in a collaborative environment, this could be the perfect opportunity for you to thrive and grow in your career.

Benefits

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Ongoing training

Positive work environment

Qualifications

• Strong organization and attention to detail are essential.
• Sales experience is a plus but not mandatory.

Responsibilities

• Meet membership sales goals and build client relationships.
• Provide excellent customer service to members and guests.

Skills

Sales Skills

Customer Service

Organization

Communication

Education

High School Diploma or Equivalent

Job description

Benefits:

1. Employee discounts
2. Flexible schedule
3. Opportunity for advancement
4. Wellness resources

Company Overview:

Hand and Stone Massage and Facial Spa, located in Raleigh - Falls of Neuse, is seeking a Spa SALES Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

This role is an ideal fit if:

1. You are motivated and enjoy meeting and exceeding sales goals. This is a membership-based model, and the spa has minimum conversion rates to meet as part of the job requirements.
2. You are passionate about customer service. This is a very interactive, customer-facing role advising a customer on how services and products complement their lifestyle and wellness needs.
3. You are interested in Beauty, Health, and Wellness. Industry or commission-based experience is a plus!

What We Offer:

1. Competitive Compensation - hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!
2. Contests – We give a friendly competition! Put your sales and customer service skills to the test!
3. Career Growth - You have the potential for rapid promotions, including management roles, based on performance.
4. Ongoing Training - We are ALWAYS learning and improving.
5. Flexible Hours - Part Time and Full Time shifts available!
6. Positive and Professional Work Environment - There is no “I” in team! We work together to meet the goals of the spa and have fun while being professional.
7. Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success:

1. Meet membership sales goals – commission experience helpful but not necessary.
2. Build client and member relationships to educate on options tailored to their needs.
3. Detailed knowledge of the menu of services – don’t worry, we’ll train you!
4. Provide excellent customer service to members and guests.
5. Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
6. Effectively communicate sales, promotions, and service options with clients.
7. Uphold spa cleanliness standards.
8. Perform various other duties as assigned.

Qualifications:

1. High School Diploma or Equivalent.
2. 18 years old or older.
3. Strong organization and attention to detail.
4. Team player with the ability to work independently with minimal supervision.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.