Spa Associate

Hand & Stone - Oak Creek; Oak Creek (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the spa services sector is seeking a Spa Associate to join their dynamic team in Oak Creek. This role is perfect for those who are passionate about customer service and thrive in a fast-paced environment. As a Spa Associate, you will play a vital role in ensuring an outstanding experience for clients while meeting sales goals and maintaining spa standards. With flexible hours and opportunities for advancement, this position offers a supportive work environment where you can grow and develop your skills. If you are energetic, motivated, and ready to make a difference, this is the perfect opportunity for you!

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Flexible hours

Positive work environment

Qualifications

• High school diploma required, must be 18+, and possess strong organizational skills.
• Exceptional customer service and sales skills are essential.

Responsibilities

• Meet membership sales goals and maintain excellent customer service.
• Communicate effectively with clients about services and promotions.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Attention to Detail

Teamwork

Education

High School Diploma or Equivalent

Job description

Benefits:

1. Bonus based on performance
2. Competitive salary
3. Employee discounts
4. Opportunity for advancement
5. Training & development

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Oak Creek, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

1. Meet membership sales goals
2. Detailed knowledge of the menu of services – don’t worry, we’ll train you!
3. Have excellent customer service to members and guests, while building relationships that last
4. Capable of working flexible hours
5. Effectively communicate sales, promotions, and service options with clients
6. Uphold spa cleanliness standards
7. Bring a positive and energetic attitude
8. Answer phones, schedule appointments, and file documents
9. Perform various other duties as assigned

What’s in it for you?

1. Competitive Compensation - hourly wage PLUS commissions.
2. Contests - do you want to put your sales skills to the test? See what we have in store!
3. Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
4. Ongoing Training - We are ALWAYS learning and improving.
5. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
6. Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
7. Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

1. Having a high school diploma or equivalent is required
2. Must be 18 years old or older
3. Must be exceptionally organized and have great attention to detail
4. Must be a strong team player with the ability to work independently with minimal supervision

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.