Spa Associate

Hand & Stone Massage and Facial Spa; North Carolina; On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Commissions

Flexible hours

Training and development

Career advancement opportunities

Positive work environment

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to be a critical link in ensuring our customers' experience in our spa is outstanding. You will meet membership sales goals, learn the menu of services, and deliver excellent customer service to members and guests.

We offer flexible shifts for full-time or part-time work, with competitive hourly pay plus commissions. Training is provided, and a positive, supportive work environment is emphasized.

Qualifications

• Must have a high school diploma or equivalent.
• Must be 18 years or older.
• Be exceptionally organized with strong attention to detail.
• Work well in a team and also independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Know the menu of services and learn it through training.
• Provide excellent customer service to members and guests and build lasting relationships.
• Communicate promotions and service options clearly.
• Maintain spa cleanliness and a positive attitude.
• Answer phones, schedule appointments, and file documents.
• Flexibly work hours as needed.

Skills

Customer service

Detail oriented

Team player

Independent worker

Education

High school diploma or equivalent

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Rocky Rive, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than
Outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions. Top performers make
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

Compensation: $14.00 - $15.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.