Spa Associate

Hand & Stone Franchise Corp; Middletown Township (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a Spa Associate to enhance the customer experience in their wellness center. This role is pivotal in ensuring that every guest feels welcomed and valued. As a Spa Associate, you will greet clients, manage appointments, and promote the benefits of massage therapy. Enjoy a flexible schedule, employee discounts, and a professional work environment. If you have a positive attitude and a passion for customer service, this is the perfect opportunity to join a team that values your contributions and offers rewards for your hard work.

Benefits

Employee Discounts

Flexible Schedules

Employee Rewards Program

Contests

Qualifications

• Excellent personal appearance and good verbal and written communication skills.
• Ability to handle stressful situations professionally.

Responsibilities

• Provide excellent customer service to members and guests.
• Answer phones, book appointments, and sell memberships.

Skills

Customer Service

Communication Skills

Multitasking

Positive Attitude

Tools

Basic Computer Skills

Job description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Knowledge of basic computer skills, millennium (will train).
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest