Spa Associate

Hand & Stone Massage and Facial Spa; Huntersville (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Hand & Stone Massage and Facial Spa in Indiana seeks a friendly Spa Associate to greet clients, explain services and our Lifestyle membership, and ensure a welcoming atmosphere.

This role offers an hourly wage with weekly commissions, opportunities for advancement, a flexible schedule, and a supportive team that values client care and wellness. Prior experience in customer service is preferred and you will handle transactions, upsell services, and contribute to a polished spa experience.

Qualifications

• Experience in customer service or retail sales is preferred.
• Strong sales skills with ability to upsell products and services effectively.
• Excellent phone etiquette and communication skills.
• Minimum age 18+.
• Ability to work well in a team-oriented environment and be self-motivated.
• A passion for wellness, beauty, and spa services is highly desirable.

Responsibilities

• Greet clients warmly as they enter the spa, ensuring a positive first impression.
• Provide detailed information about spa services and our Lifestyle membership program, assisting clients in making informed choices.
• Some night and weekend availability is required.
• Engage in upselling techniques to promote additional services and enhancements that meet client needs.
• Maintain an organized retail area, including restocking shelves and managing inventory levels.
• Handle cash transactions accurately and follow proper cash handling procedures.
• Answer phone calls with professionalism and schedule appointments as needed.
• Collaborate with team members to ensure a seamless client experience and maintain high cleanliness standards.

Skills

Customer service

Retail sales

Upselling

Phone etiquette

Team player

Age 18+

Passion for wellness

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement

We are seeking a dedicated and enthusiastic Spa Associate to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. The ideal candidate will possess strong communication skills and a passion for the wellness industry, helping clients find the right products and services to enhance their spa experience. This is a part time or full-time position, with a competitive HOURLY WAGE + COMMISSION PAID WEEKLY. There is an opportunity to earn commission dependent on performance with membership sales.

Duties

• Greet clients warmly as they enter the spa, ensuring a positive first impression.
• Provide detailed information about spa services and our Lifestyle membership program, assisting clients in making informed choices.
• Some night and weekend availability required.
• Engage in upselling techniques to promote additional services and enhancements that meet client needs.
• Maintain an organized retail area, including restocking shelves and managing inventory levels.
• Handle cash transactions accurately, ensuring proper cash handling procedures are followed.
• Answer phone calls with professionalism, addressing inquiries and scheduling appointments as needed.
• Collaborate with team members to ensure a seamless client experience and maintain high standards of cleanliness throughout the spa.

Qualifications

• Previous experience in customer service or retail sales is preferred.
• Strong sales skills with a proven ability to upsell products and services effectively.
• Excellent phone etiquette and communication skills to interact positively with clients.
• Minium age requirement 18+
• Ability to work well in a team-oriented environment while also being self-motivated.
• A passion for wellness, beauty, and spa services is highly desirable.

What’s in it for you?

Hourly wage PLUS commissions and bonuses PAID WEEKLY

Professional and safe work environment

Employee discounts

Join our team as a Spa Associate where your contributions will help create memorable experiences for our clients while fostering your growth within the wellness industry!

Compensation: $14.00 - $18.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.