Spa Associate

Hand & Stone Massage and Facial Spa; Crystal Lake (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Job summary

Hand & Stone Massage and Facial Spa, located in Crystal Lake, IL, is seeking a Spa Associate for weekend shifts. You will be a critical link in delivering an outstanding guest experience and supporting membership sales with a welcoming, energetic approach.

We offer training, flexible hours, and a supportive team. If you thrive on customer service, sales, and a positive work environment, apply to join our friendly spa team.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years old or older.
• 3–5 years of sales experience is required.
• Must be exceptionally organized with great attention to detail and be a strong team player.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services and training will be provided.
• Provide excellent customer service to members and guests, building lasting relationships.
• Capable of working flexible hours.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales experience

Attention to detail

Team player

Education

High school diploma

Job description

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Benefits

• Employee discounts
• Free food & snacks
• Free uniforms

Job Description

Hand & Stone Massage and Facial Spa, located in Crystal Lake, IL, is seeking a Spa Associate for the weekends. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions ($15 - $17 per hour + commissions).
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Set Hours - Enjoy a flexible work schedule designed to support work-life balance.
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must have 3-5 years of sales
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.