Spa Associate

Hand & Stone - Poughkeepsie & Brookfield; Brookfield (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry leader in wellness is seeking Spa Associates to provide exceptional service and create memorable experiences for clients. This role is about more than just answering phones; it offers opportunities for sales commissions and bonuses, alongside a supportive environment for personal growth. Join a team that values your well-being and work-life balance, with flexible shifts designed to fit your lifestyle. As a Spa Associate, you will play a vital role in ensuring every visit is the highlight of our clients' month. If you are passionate about wellness and customer satisfaction, this is the perfect opportunity for you.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Training & development

Wellness resources

Qualifications

• Strong customer service skills to create memorable client experiences.
• Ability to meet sales goals and effectively communicate promotions.

Responsibilities

• Meet membership sales goals and provide excellent customer service.
• Uphold cleanliness standards and schedule appointments efficiently.

Skills

Customer Service

Sales Skills

Communication

Time Management

Job description

Benefits:

1. 401(k) matching
2. Bonus based on performance
3. Competitive salary
4. Employee discounts
5. Free food & snacks
6. Free uniforms
7. Paid time off
8. Training & development
9. Wellness resources

Welcome, Empower, Connect!

At Hand & Stone, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What Sets Hand & Stone Apart:

1. Opportunity: This role is more than just answering the phone. Boost your paycheck with membership sales commissions and other bonuses. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
2. Convenience: We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
3. Training and Growth: Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
4. Family Focused: Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program.

Our Spa Associates:

1. Meet membership sales goals.
2. Have a detailed knowledge of the menu of services.
3. Provide excellent customer service to members and guests, while building lasting connections.
4. Effectively communicate sales, promotions, and service options with clients.
5. Uphold spa cleanliness standards.
6. Answer phones, schedule appointments, and ensure client forms are filled out.
7. Perform various other duties as assigned.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.