Spa Associate

060 SAKS & CO LLC; Austin (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Medical, vision & dental coverage

Job summary

Saks Fifth Avenue is seeking a Beauty Advisor in Austin to deliver exceptional customer service, drive sales, and build relationships with clients using Saks clienteling tools. The role focuses on in-store counter excellence, training participation, and maintaining a brand‑accurate, inviting selling area.

You will work under the Cosmetics Selling Manager to achieve daily and monthly sales goals, while representing the Saks Fifth Avenue brand and maintaining high standards of service and product

Qualifications

• Minimum 1 year retail experience, preferably cosmetics.
• Demonstrated sales achievement and ability to meet quotas.
• Ability to multi-task in a fast-paced environment and work with a team.

Responsibilities

• Provide outstanding customer service and build vendor line sales.

Skills

Retail experience

Customer service

Sales experience

Clienteling knowledge

Team player

Tools

Clienteling tools

Job description

Salary Range $20.12 - $25.15*

Job Description: Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

WHAT YOU WILL DO:

Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank). Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative. Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive. Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business. Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer. Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

WHAT YOU WILL BRING:

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount.

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas.

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.