Spa Assistant Manager

Hand & Stone - 14405 Clay Terrace Blvd - Carmel, IN; Carmel (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

A luxury spa in Carmel, IN is seeking an Assistant Spa Manager to lead a talented team and drive sales. The ideal candidate will have strong sales and management experience, excellent communication and organizational skills. Responsibilities include motivating staff, managing schedules, and ensuring outstanding customer service. This full-time role offers growth opportunities within the company.

Qualifications

• 2-4 years strong Sales background.
• 2-4 years Management experience in retail/sales.
• Ability to drive team to achieve sales goals.
• Customer service oriented with leadership ability.

Responsibilities

• Drive team to achieve sales goals.
• Creating outstanding customer experience.
• Oversee training of sales staff.
• Manage all staff scheduling.
• Implementation of corporate protocols.
• Fielding client concerns.
• Maintain communication with staff.

Skills

Sales background

Management experience

Team leadership

Communication skills

Organizational skills

Customer service orientation

Self-starter

Multi-tasking

Flexibility

Millennium POS

Tools

Millennium Point of Sale System

Job description

Hand And Stone - Massage & Facial Spa; Clay Terrace, Carmel, IN

Successful luxury spa seeking a highly motivated and passionate Assistant Spa Manager with a strong sales background to join our talented team and growing spa. Strong growth opportunity with our company, as this position will develop into management of multiple locations in the Indy Market.

Our Leadership Team is dedicated to providing outstanding customer service in a team-oriented environment. The Assistant Spa Manager is vital in helping achieve this goal, as they will motivate and organize our team of over 30 employees to achieve sales goals.

This is a full time sales position where customer service skills are essential. The ideal candidate for this job will possess strong communication and organizational skills as well.

Qualifications

• 2-4 years strong Sales background
• 2-4 years Management experience in retail/sales
• Ability to drive team to achieve sales goals
• Leadership skills to guide staff to operate at peak efficiency
• Excellent communication and organizational skills
• Customer service oriented
• Self-starter and multi-tasker
• Flexible schedule
• Experience with the Millennium Point of Sale System a plus

Job Duties

• Drive team to achieve sales goals
• Creating outstanding customer experience
• Oversee training of sales staff
• Manage all staff scheduling; front desk, massage therapists, and estheticians
• Implementation of corporate protocols
• Fielding client concerns
• Maintain communication with staff to ensure the smooth day to day operations

If you meet the above requirements and feel you would make a great addition to the team, please send a current resume, cover letter, and 3 professional references. Salary commensurate with experience.

Please send most recent resume with best contact information (email and phone).

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.