Southern NH Health System - Clinical Lab Assistant - Phlebotomist /Call Center Coordinator - Fu[...]

Southern New Hampshire Health; Nashua (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare organization seeks a Clinical Lab Assistant - Phlebotomist / Call Center Coordinator for a full-time position. This role involves greeting patients, managing laboratory service requests, and ensuring compliance with HIPAA and safety standards. The ideal candidate will possess a high school diploma, customer service skills, and the ability to work independently.

Benefits

Health, dental, prescription, and vision coverage

Tuition reimbursement

403(b) Retirement savings plans

Continuous earned time accrual

Qualifications

• 1-3 years of Laboratory experience preferred.
• Computer proficiency required.
• Ability to read, write and communicate in English.

Responsibilities

• Greets and assists patient and customer populations.
• Receives incoming requests for Laboratory Services and directs appropriately.
• Notifies physicians and staff of Laboratory results.

Skills

Customer service

Problem solving

Detail oriented

Education

High School diploma or equivalent

Job description

Southern NH Health System - Clinical Lab Assistant - Phlebotomist /Call Center Coordinator - Full Time

Join to apply for the Southern NH Health System - Clinical Lab Assistant - Phlebotomist /Call Center Coordinator - Full Time role at Southern New Hampshire Health

Southern NH Health System - Clinical Lab Assistant - Phlebotomist /Call Center Coordinator - Full Time

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Join to apply for the Southern NH Health System - Clinical Lab Assistant - Phlebotomist /Call Center Coordinator - Full Time role at Southern New Hampshire Health

Clinical Lab Assistant – Call Center Coordinator

Who We Are

Southern New Hampshire Medical Center’s Laboratory (lab) is a fully accredited hospital laboratory. State-of-the-art technology enables doctors to provide our patients with the most accurate diagnoses and the most effective treatment.

About The Job

Greets and assists patient and customer population. Receives incoming calls and performs outgoing phone calls for the Laboratory. Verbally provides test results with accuracy and clarity. Assists in Central Processing.

What You’ll Do

• Greets and assists patient and customer population.
• Receives incoming requests for Laboratory Services and directs appropriately, following Laboratory and HIPAA Guidelines
• Notifies physicians, physician office staff, and appropriate hospital departments of Laboratory results.
• Performs patient registrations and laboratory order placement.
• Reviews Laboratory information Systems printers and fax logs.
• Presents a positive attitude for the Hospital and Laboratory.
• Participates in department meetings, e-mail review and follows HIPAA, safety, and accreditation requirements.
  
  

Who You Are

• High School diploma or equivalent
• 1-3 years of Laboratory experience preferred.
• Computer proficiency required. Excellent customer service skills. Problem solving skills.
• Ability to read, write and communicate in English. Ability to maintain confidential information.
• Detail oriented, flexible, and adaptable to changes. Ability to multi-task. Ability to work independently and make appropriate decisions following Laboratory guidelines.
  
  

Why You’ll Love Us

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement
• 403(b) Retirement savings plans
• Continuous earned time accrual
  
  

& So much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

#JAL

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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