Southeast Director, Access & Reimbursement

Travere Therapeutics; Orlando (FL); Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming the lives of patients with rare diseases. As the Director of Access & Reimbursement, you will lead a dynamic team focused on ensuring patients have the resources they need to access life-changing therapies. This role emphasizes collaboration, strategic planning, and mentorship in a fast-paced environment. You will be instrumental in shaping the future of patient care while fostering a culture of courage and community. If you are passionate about making a difference and have extensive experience in access and reimbursement, this is the perfect opportunity for you.

Qualifications

• 10+ years in pharma/biotech or related experience.
• Minimum 3 years as a field reimbursement manager.

Responsibilities

• Lead and mentor a team of Access & Reimbursement Managers.
• Develop strategic plans for patient access and adherence.

Skills

Leadership

Coaching

Access & Reimbursement Knowledge

Analytical Skills

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Job description

Department:

104075 Global Market Access & HEOR

Location:

Florida - Remote, Georgia - Remote, North Carolina - Remote, South Carolina - Remote, Virginia - Remote

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding—both professionally and personally—because we are making a difference. We are passionate about what we do.

We seek talented individuals who thrive in our collaborative, diverse, fast-paced environment and share our mission: to identify, develop, and deliver life-changing therapies to people living with rare disease. We uphold values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to innovation and hope for the global rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths toward our goal of elevating science and service for rare patients.

Position Summary:

The Director, Access & Reimbursement (DAR) leads and coaches a team of Access & Reimbursement Managers (ARMs) responsible for access and fulfillment activities across nephrology healthcare provider accounts and executing the patient access field reimbursement strategy. The role ensures healthcare providers, patients, and caregivers are equipped with the necessary information, tools, and resources to start and stay on therapy. The Director also fosters compliant communication across internal teams including Patient Experience, Specialty Pharmacy, Market Access, and Field Sales.

This role involves mentoring, developing, and leading a diverse team skilled in nephrology, healthcare marketplace, and access & fulfillment, with a focus on impact for patients starting or remaining on therapy.

Responsibilities:

• Hire, mentor, develop, and lead a field access & reimbursement team responsible for local access & fulfillment activities.
• Ensure providers, patients, and caregivers are enabled with resources for therapy initiation and adherence.
• Leverage KPIs and analytics to optimize field execution.
• Develop strategic plans and manage their execution in a fast-paced environment.
• Create a regional vision, foster team culture, motivate performance, build customer relationships, and achieve team goals.
• Manage team performance, provide coaching, and address issues.
• Ensure compliance with regulations and policies through oversight and training.
• Coach the team to expedite patient access.
• Demonstrate core competencies in addressing access and fulfillment obstacles, including knowledge of pharmacy benefits, specialty pharmacy, and REMS.
• Develop regional business plans to optimize patient initiation and pull-through metrics.
• Become an expert in access & reimbursement, providing training and guidance to the team.
• Collaborate effectively with field sales and leadership to support customers.
• Maintain communication cadence between ARMs, hub services, REMS, pharmacy, and payers.
• Support individual development through field and virtual engagement, issue resolution, coaching, and feedback.
• Build relationships with key accounts to facilitate onboarding processes.
• Train team members on coverage and payer coverage changes.
• Ensure key messages on access and fulfillment are communicated during customer interactions.
• Analyze regional performance, identify capability gaps, and work organization-wide to address them.

Education/Experience Requirements:

• Bachelor's degree in a related field required; equivalent experience may be considered.
• 10+ years in pharma/biotech or related experience, with preferred experience in specialty pharma, nephrology, rare disease, or REMS.
• At least 5 years working with specialty medicines, including understanding access & reimbursement landscapes.
• Minimum 3 years as a field reimbursement manager.
• Minimum 3 years as a first-line team leader with proven coaching and development success.

Additional Skills/Experience:

• Embodies core values: Courage, Community Spirit, Patient Focus, and Teamwork.
• Cross-functional leadership experience in training, access marketing, operations, or payer projects.
• Experience managing access complexities for new-to-market medications.
• Familiarity with specialty pharmacy products and networks.
• Ability to build relationships with HCPs, office staff, sales teams, and hub partners.
• Deep understanding of private and public insurance reimbursement, including Medicare Part D, VA, etc.
• Knowledge of reimbursement processes: benefit verification, prior authorization, appeals, denials, medical necessity letters, and pre-determinations.
• Proficiency in basic computer skills (Excel, PowerPoint).
• Ability to resolve issues and educate virtually.
• Strong organizational skills, multitasking ability, and attention to detail.
• Excellent communication and interpersonal skills.
• Previous management experience with performance management, coaching, and staff development.
• Experience managing complex projects, timelines, budgets, and critical paths.
• Flexibility to adapt to changing project needs and strategies.
• Field-based role requiring residence within the region or nearby, with access to a major airport.
• Valid driver’s license and reliable vehicle required.
• Willingness to travel up to 50%, mainly within the region.
• Ability to perform face-to-face work and meet credentialing requirements at healthcare facilities.

Travere is an EEO/AA/Veteran/Disability Employer