South Dakota Licensed Call Center Rep

Konsus, Inc. (Superside); United States; Remote; USD 30,000 - 45,000; Full time

Job summary

Konsus, Inc. (Superside) is seeking a motivated Call Center Representative to provide excellent customer support in a remote role. Key responsibilities include assisting with insurance inquiries and claims, while required qualifications include relevant experience and a willingness to obtain necessary licensing. Ideal candidates will have strong multitasking skills and a dedicated workspace.

Qualifications

• Minimum of two years relevant work experience, or two years post-secondary education.
• Must have Property & Casualty license for sales roles or willingness to obtain during training.
• Experience in customer service preferred.

Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues.
• Assist customers in setting up new claim reports with empathy and care.
• Share expertise on products and services to ensure appropriate insurance coverage.

Skills

Multitasking

Customer Service

Education

Two years post-secondary education

Job description

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy and care

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain it during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service preferred
• Must have a designated workspace free from distractions and high-speed internet