South Bend - Leaf Home Bath - Sales Manager

Leaf Home; Mishawaka (IN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Industry-leading compensation

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid Time Off

Parental leave

Career development programs

Lunch program

Childcare assistance

Gym membership

Employee assistance programs

Discount marketplace

Job summary

Leaf Home is seeking a Sales Manager to lead a territory of independent direct seller reps, coordinating with the Installation team for accurate orders and timely installations. The role focuses on one Leaf Home product/location and requires driving sales, recruiting and training, and delivering exceptional customer satisfaction.

The ideal candidate has a Bachelor's degree (preferred) with 3+ years in direct sales, strong CRM reporting skills, and a proactive, fast-paced, team-focused mindset.

Qualifications

• Bachelor's degree preferred or equivalent experience
• 3+ years in a direct sales role
• Experience generating performance reports from a CRM system
• Strong multitasking and stakeholder management

Responsibilities

• Recruit, hire, and train direct sales representatives.
• Lead onboarding and refresher training.
• Manage lead results and reporting.
• Review sales performance to identify improvements.
• Provide customer and sales support.
• Coordinate with Installation for accurate orders and timely installs.
• Complete in-home sales consultations with potential customers.
• May lead local marketing to generate additional leads.

Skills

Direct sales

Team leadership

CRM reporting

Communication

Time management

Education

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America's largest direct-to-consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

Benefits

The benefits of working at Leaf Home are wide-ranging and include:

• Industry-best compensation packages
• Competitive health, dental, and vision insurance
• 401k with company match
• Paid Time Off including paid parental leave
• Individualized career development programs
• On-demand lunch program
• Childcare assistance
• Free gym membership
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee

Position Summary:

The Sales Manager is responsible for assisting the Sales Operations Manager with managing and growing assigned territory through the effective leadership of independent direct seller sales representatives. This role is focused on one Leaf Home product and/or location and will work closely with the Installation team to ensure accurate sales orders, timely product installation, and customer satisfaction.

Essential Duties And Responsibilities

• Assist with recruiting, hiring, and training direct sales representatives to meet established market goals.
• Lead in-depth training program for newly onboarded sales representatives and refresher training for tenured sales representatives.
• Administratively responsible for lead results and reporting.
• Routinely review sales performance reports to identify areas of improvement and opportunities for assigned team and territory.
• Provide customer and sales support by responding to customer inquiries and requests.
• Work closely with the Installation department to ensure accurate sales orders and timely installation.
• Perform ride-alongs to provide training for new representatives and to provide coaching and feedback on sales performance for existing representatives.
• Complete in-home sales consultations with potential customers based on lead volume and staffing velocity.
• May lead local marketing and canvassing program to generate additional customer leads as necessary to meet established goals.
• Performs other duties as assigned by supervisor.

Experience And Minimum Qualifications

• Bachelor's degree preferred, or equivalent combination of education, training, and experience.
• 3+ years of experience in a direct sales role or equivalent.
• Experience in generating performance reports from a CRM system and identifying key trends and insights.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without "dropping the ball."
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a "roll up your sleeves" and "win every day" mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Must hold a valid driver's license.
• Must have reliable transportation to/from job site to perform job duties.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities Or Certifications

• Direct sales experience in the home services industry.
• Experience managing a team of direct sales representatives.

Travel Requirements

• Local travel required.

Overtime/Additional Hours Requirements

• Additional hours may be required (exempt positions).

Physical Requirements

• Normal office environment and field office/manufacturing/construction environment.
• Performs indoor work in a climate-controlled environment and performs work outside in varying temperatures and climates.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves