Sous Chef- Sports Bar

PENN Entertainment, Inc.; Lawrenceburg (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Kitchen Supervisor to support daily operations in our busy kitchen. You will assist the Chef, manage menus and specials, and help control costs while upholding quality and guest satisfaction.

This role requires strong communication, adaptability to all shifts, and the ability to train staff. You will ensure safety and health standards, supervise scheduling, and contribute to a collaborative team focused on delivering outstanding dining experiences.

Qualifications

• Must be at least 21 years of age.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Excel, Word, and Outlook.
• Flexible to work all shifts including holidays, nights, weekends, and overtime.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information to groups of managers, clients, customers, and the general public.
• Ability to perform basic math and interpret rate, ratio, and percent.
• Ability to interact with guests and staff diplomatically.

Responsibilities

• Assist the Chef in day-to-day kitchen operations and manage daily menus.
• Prepare menu items and follow prep lists, ensuring high quality at low cost.
• Supervise staff, guide, and monitor performance and profits.
• Coordinate scheduling with the manager and maintain guest satisfaction.
• Support cost control through inventory and pars.
• Maintain health department and safety standards.
• Ensure compliance with regulatory requirements and confidentiality.

Skills

Communication skills

Microsoft Office

Shift flexibility

Report writing

Presentations

Math literacy

Guest interaction

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Introduction

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus-mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

SUMMARY: Assist the Chef in day-to-day operation of the kitchen. Maintain responsibility for daily menus and specials at lowest possible cost consistent with highest quality.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

• Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.
• Responsible for supporting compliance to departmental budgets.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
• Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records.
• Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Provide positive communication and use ACES Training skills with every patron and co-worker.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

SUPERVISORY RESPONSIBILITIES: This job may or may not have supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Manages work procedures and expedites workflow.
• Provides recommendation for employee performance (disciplining, coaching, and counseling).

Requirements

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Must have excellent verbal and written communication skills.
• Must be proficient in Microsoft applications (Excel, Word, and Outlook).
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.