Sous Chef / Driver

ISS Facility Services - North America; San Francisco (CA); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

ISS Facility Services / Guckenheimer in San Francisco, CA is seeking a Sous Chef / Kitchen Supervisor. You will lead on‑site kitchen operations, drive food quality, safety, and team performance while ensuring a premier guest experience across all meal periods.

The role requires culinary expertise, strong leadership, and adherence to HACCP, OSHA, and client standards. Full-time schedule with benefits and potential overtime may apply.

Qualifications

• Strong knowledge of food preparation techniques and HACCP standards.
• Proven ability to lead, coach, and develop teams in a fast-paced setting.
• Excellent communication and guest-service mindset.

Responsibilities

• Oversee daily kitchen operations, production sheets, pars, and recipe execution.
• Maintain food quality and presentation according to standards.
• Monitor service flow and support during peak periods.
• Manage inventory, ordering, and FIFO rotation.
• Lead cost-control through portioning and waste reduction.
• Train and develop BOH staff; conduct pre-shift briefings.

Skills

Team leadership

Food preparation knowledge

Communication

Food safety HACCP

Education

Culinary Arts degree (preferred)

Tools

None

Job description

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $33.00 per hour - $35.00 per hour.

Work Hours

The work hours for this position are Monday – Friday, 6:00 am to 2:30 pm, Mon-Fri. Schedules many vary depending on business needs and overtime may be required.

Key Purpose

The Sous Chef / Kitchen Supervisor serves as a hands‑on culinary leader and on‑the‑ground operational driver, responsible for the overall success of the food program.

This role ensures alignment with client culture, ISS Guckenheimer standards, OSHA, and Health Department regulations, while leading daily kitchen execution, food quality, and team performance.

The position combines culinary expertise with frontline leadership, overseeing production, menu execution, food safety, labor efficiency, and team development—while delivering a consistent, high‑quality guest experience.

To drive a delivery vehicle for the purpose of delivering prepared foods from the production kitchen to various sites, following a predetermined schedule.

Success Criteria

• Prioritize communication, consistency, food quality, and presentation
• Maintain a safe, clean, and organized kitchen environment
• Ensure strict compliance with food safety, HACCP, and workplace safety standards
• Deliver consistent execution across all meal periods
• Foster a positive, accountable, and high‑performing team culture
• Demonstrate strong service mindset and leadership presence
• Maintain operational readiness at all times (staffing, prep, and station setup)
• Support cost control through waste reduction and portion management

Team Leadership & Development

• Lead, coach, and develop BOH team members to drive performance and engagement
• Conduct daily pre‑shift meetings to align priorities and expectations
• Train and onboard new employees to ensure operational consistency
• Provide ongoing feedback, recognition, and corrective coaching
• Foster a culture of accountability, teamwork, and respect

Operational Execution

• Oversee daily kitchen operations, production sheets, pars, and recipe execution
• Ensure all food is prepared and presented according to standards
• Monitor service flow and support during peak periods
• Maintain proper inventory levels, ordering, and product rotation (FIFO)
• Ensure stations are fully stocked and service‑ready at all times

Food Safety & Compliance

• Enforce all food safety, sanitation, and HACCP standards with zero critical violations
• Maintain an inspection‑ready kitchen at all times
• Ensure compliance with OSHA and workplace safety policies
• Promote safe equipment usage and adherence to SOPs

Customer & Client Engagement

• Act as a brand representative for ISS Guckenheimer and the client
• Support FOH to enhance the overall guest experience
• Resolve guest and client concerns promptly and professionally
• Maintain strong cross‑functional collaboration across teams

Financial & Administrative Support

• Support cost control through portioning, waste reduction, and purchasing discipline
• Assist with scheduling, labor deployment, and timekeeping accuracy
• Contribute to financial performance through operational efficiency

Ideal Candidate Experience

• Culinary Arts degree preferred
• Experience in a high‑volume food service or hospitality environment
• Strong knowledge of food preparation techniques and HACCP standards
• Proven ability to lead, coach, and develop teams in a fast‑paced setting
• Strong communication and interpersonal skills
• Understanding of menu presentation, merchandising, and guest experience
• Valid state driver's license
• Must be 18 or older
• Clean and safe DMV driving record

Physical Demands & Work Environment

• Ability to stand and walk for up to 8 hours per day
• Ability to lift a minimum of 25 lbs
• Ability to work in a fast‑paced, high‑pressure environment
• Maintain professional appearance and adhere to dress code standards

HSEQ Compliance:

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where applicable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.