Sous Chef

Grand Hyatt San Francisco; San Francisco (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Free room nights

Discounted/Friends & Family rates

Medical/Dental/Vision insurance

Paid vacation/sick/holiday

Job summary

Grand Hyatt San Francisco is seeking a Sous Chef to manage a specific kitchen department under the guidance of the Executive Chef. You will lead the culinary team, ensure quality, and uphold brand standards.

The role focuses on supervising daily operations, menu development, and coordinating events, with strong emphasis on guest satisfaction and team leadership in a fast-paced luxury hotel environment.

Qualifications

• Proven leadership and strong communication in a culinary setting.
• Experience in training and basic financial management.
• Ability to maintain Hyatt brand standards and guest satisfaction.

Responsibilities

• Supervise the preparation and cooking of various food items.
• Develop and implement creative menu items aligned with Hyatt standards.
• Plan, coordinate and execute special events and holiday functions.
• Manage hourly kitchen staff including scheduling, payroll, training, coaching and hiring.
• Lead and coach the culinary team to deliver exceptional guest service.

Skills

Leadership

Communication

Staff coaching

Training

Quality standards

Education

Culinary education

Hotel/culinary experience

Job description

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, our downtown high rise hotel is the perfect jumping-off point for exploring San Francisco’s top attractions, from premier shopping and Michelin Star dining to iconic sites like Golden Gate Theatre and Hayes Valley. After a day of discovery, guests can retreat to their room where they can unwind and enjoy the spectacular views of the City by the Bay.

Grand Hyatt San Francisco offers a welcoming dining experience in the heart of Union Square. OneUP Restaurant and Lounge is our signature dining venue designed as a warm and comfortable gathering spot for both locals and guests. Our guests get to enjoy breakfast before they head out to start the day or sip a relaxing wine or cocktail along with classic American bistro fare in the evening. Craving a sweet treat or a savory snack from the comfort of their bed? Guests can order from a selection of in-room amenities for a fee, and have them delivered to the room.

The goal of the Sous Chef is to manage a specific department and work with the Executive Chef and/or Executive Sous Chef to create, implement and maintain quality standards. In some instances, the Sous Chef will be expected to be responsible for the entire operation in the absence of the Executive Sous Chef and/or Executive Chef. The ideal Sous Chef will accomplish their tasks by monitoring the daily functions of the culinary department, including providing support and guidance to the culinary team, ending in a positive guest experience.

Responsibilities include:

• Support senior leadership by developing and assuming basic management responsibilities
• Assume the role of liaison between all departments within the culinary division and all other hotel departments
• Supervise the preparation and cooking of various food items
• Develop and implement creative menu items that adhere to Hyatt brand standards
• Plan, coordinate & implement special events and holiday functions
• Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring
• May manage other key culinary leadership rolls including supervisor and other less senior Sous Chefs
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Monitor food production, ordering, cost, and quality and consistency on a daily basis
• Ensure proper safety and sanitation of all kitchen facilities and equipment

Please note: during the first 90 days of employment, the employee is paid 75% of the hourly rate @ $30.14/hr. After completing the 90‑day period, the employee moves to the full hourly rate of $40.18/hr.

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• Paid vacation, sick days, and holidays
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career?

Qualifications

• In-depth skills and knowledge of all kitchen operations
• Possess strong leadership, communication, organization and relationship skills
• Experience with training, basic financial management and customer service
• A true desire to exceed guest expectations in a fast-paced customer service environment
• Capable of producing a consistent product in a timely manner
• Strong training and communication skills
• Culinary education and/or on the job training, hotel experience preferred
• Geographic and schedule flexibility preferred

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.