Sous Chef

Wegmans; Erie (Erie County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Overtime pay

Health insurance

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans in Erie, PA is seeking a Restaurant Foods Team Leader to guide a team in delivering hospitality and superior service. You will work closely with staff on food production, providing tools, resources and support to develop skills, passion and knowledge.

You will lead operations, scheduling, payroll and forecasting while maintaining high standards, safety guidelines and a positive dining experience for customers. Join a mission-driven, people-first retailer with strong benefits.

Qualifications

• 1+ years of customer service in food service, grocery or retail.
• Passion for food and people with enthusiasm to learn more about the product.
• Systems aptitude and ability to adapt to processes.
• Experience ordering products and managing inventory (preferred).
• Managerial/supervisory experience (preferred).

Responsibilities

• Lead and develop a team, provide feedback and growth opportunities.
• Foster enthusiasm and ensure positive dining experiences; maintain dining areas and plan events.
• Manage department operations including scheduling, payroll and forecasting.
• Ensure food and beverages are prepared quickly, accurately and to high standards.
• Ensure proper use of equipment, logs, recipes, safety guidelines, and compliance with policies and laws.

Skills

Customer service

Systems aptitude

Job description

The Restaurant Foods area invites customers to experience a one-of-a-kind, dynamic dining experience enjoying delicious food. As a Restaurant Foods Team Leader, you will be empowered to lead the way in offering hospitality and incredible service to our customers while working closely with employees on food production, providing them tools, resources and support to grow their skills, passion and knowledge.

What will I do?

• Manage and develop a team of employees, engage in meaningful conversations and provide the resources, feedback, and development opportunities they need to be successful
• Foster enthusiasm, knowledge and passion for offerings and ensure the team provides a positive dining experience, dining areas are maintained, and events are planned, organized and executed efficiently and effectively
• Manage all department operations, including ordering, scheduling, payroll, and forecasting, ensure the department runs efficiently, and maintain consistent two-way communication with team members and store management
• Ensure food and beverages are prepared with speed, accuracy and a consistent outcome and in line with our high standards
• Ensure the team properly uses equipment, handles products, keeps accurate logs, follows department job aids, core recipes, food safety, human safety and 5S guidelines, and complies with Wegmans Policies and federal and state laws

Required Qualifications

• 1 or more years of collective customer service experience, preferably in a food service, grocery or retail setting
• Passion for food and people with enthusiasm to learn more about the product
• Systems aptitude

Preferred Qualifications

• Experience ordering products and controlling inventory
• Ability to quickly learn and adapt to new situations and subject matters
• Enthusiasm for and knowledge of relevant products and services
• Food preparation experience
• Managerial/supervisory experience

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Work Environment: The physical demands of this work are classified as medium. Work includes walking, standing for up to 4 hours without a break, grasping, repetitive and sustained hand and arm movements, bending, reaching, frequent lifting, and occasional heavy lifting, along with continuous interaction with customers and coworkers in a fast-paced environment. The average weight range of items lifted is 5 – 20 pounds with a maximum weight lifted of 50 pounds rarely. Upper extremity repetition is moderate to moderately high and trunk movement involves moderate twisting, bending, and pivoting. May be exposed to various allergens (things that may cause an allergic reaction). The work environment is indoors with exposure to cold (33 – 55 degrees) temperatures and hot equipment (exceeds 135 degrees). Basic tools and equipment used include ovens, stove, common cooking and kitchen utensils and equipment.; Experience coordinating daily work of others; Experience ordering products and controlling inventory; Collective customer service experience, internally and/or externally preferably at the Wegmans Organic Farm and Orchard or in a food service, grocery or retail setting; Managerial/supervisory experience living our values and achieving results in our 5 measures; Food preparation experience