sourcing manager, Learning Design Specialist

Socket.dev; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Starbucks is seeking a Learning Design Specialist to design and develop capability-building solutions for sourcing partners, transforming complex processes into engaging learning experiences. You’ll act as a learning consultant and content developer, partnering with leaders to drive adoption and business impact.

The role emphasizes learning analytics, measurement plans, and hands-on development of digital experiences using Articulate 360.

Qualifications

• Experience designing and developing learning solutions for adult learners in corporate or complex business environments.
• Expertise in instructional design methodologies and data-informed design.

Responsibilities

• Design and develop capability-building solutions that help partners build knowledge, skills, and confidence.

Skills

Instructional design

Adult learning

Change management

Learning analytics

Stakeholder management

Business acumen

Data literacy

Measurement & dashboards

Content development

Learning consultant

Cross-functional collaboration

Education

Bachelor's degree in Instructional Design, Learning Technologies, Adult Education, Learning Sciences, Organizational Development, Education, Communications, Business

Master's degree in related field

Tools

Articulate 360

Rise

Storyline

Power BI

Tableau

Job description

Now Brewing – Learning Design Specialist! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but also fostered a sense of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Sourcing Manager, Learning Design Specialist within Global Sourcing, you will help build the knowledge, skills, and confidence partners need to succeed in a rapidly evolving business environment. You will serve as a learning consultant, content developer, and change practitioner, partnering with leaders and subject matter experts to transform complex sourcing processes, systems, technologies, and business concepts into engaging learning experiences that drive adoption, capability growth, and business results.

As a Learning Design Specialist, you will:

• Design and develop capability-building solutions that help sourcing partners build the knowledge, skills, and confidence needed to drive business results.
• Serve as a learning consultant, content developer, and change practitioner, partnering with leaders, subject matter experts, and cross-functional teams to identify performance needs and create solutions that improve capability, adoption, and outcomes.
• Transform complex sourcing processes, systems, technologies, and business concepts into engaging learning experiences, performance support tools, and enablement resources.
• Support organizational, process, and technology change initiatives through learning, communications, reinforcement, and manager enablement strategies that drive sustained behavior change.
• Leverage learner, operational, adoption, and business data to identify opportunities, measure effectiveness, evaluate impact, and continuously improve learning solutions.
• Develop and maintain digital learning experiences using Articulate 360 and related technologies while ensuring accessibility, quality, and sustainability standards are met.
• Create learning measurement strategies, dashboards, and reporting approaches that connect learning investments to capability growth, adoption, performance improvement, and business outcomes.
• Manage multiple learning and capability-building initiatives while ensuring solutions meet quality, accessibility, governance, and technical standards.

We’d love to hear from people with:

• Experience designing and developing learning solutions for adult learners in corporate, operational, technical, or similarly complex business environments.
• Expertise in instructional design methodologies, adult learning principles, learning experience design, performance consulting, and assessment development.
• Advanced proficiency with Articulate 360, including Rise and Storyline.
• Experience developing learning solutions across multiple modalities, including e-learning, instructor-led learning, video, performance support, and blended learning programs.
• Experience serving as a content developer, learning consultant, and change practitioner, translating business needs into scalable capability-building solutions.
• Experience supporting organizational, process, system, or technology change initiatives through learning, communications, reinforcement, and adoption strategies.
• Strong data literacy, including experience using learner, operational, adoption, or business metrics to identify needs, measure effectiveness, demonstrate impact, and drive continuous improvement.
• Experience developing measurement plans, dashboards, reports, or analytics that connect learning outcomes to capability growth, behavior change, adoption, and business impact.
• Strong stakeholder management, consulting, and collaboration skills with experience working across business, operations, technology, and leadership teams.
• Demonstrated business acumen and the ability to connect capability-building strategies to organizational goals and results.
• Bachelor's degree in Instructional Design, Learning Technologies, Adult Education, Learning Sciences, Organizational Development, Education, Communications, Business, or a related field.

Preferred Qualifications

• Master's degree in Instructional Design, Learning Design & Technology, Learning Sciences, Adult Education, Organizational Development, Educational Technology, Change Management, Business Administration, or a related field.
• Experience supporting enterprise technology implementations, business transformation initiatives, or large-scale change programs.
• Experience applying change management methodologies such as Prosci ADKAR or similar frameworks.
• Experience using Power BI, Tableau, learning analytics platforms, survey tools, or business intelligence tools to evaluate effectiveness and communicate impact.
• Experience designing learning solutions within sourcing, procurement, supply chain, finance, operations, technology, or other complex business functions.
• Experience creating multimedia assets using tools such as Camtasia, Adobe Creative Suite, Vyond, or similar platforms.
• Experience leveraging AI-enabled tools and technologies to improve content development, learning design, knowledge management, or performance support.
• Portfolio demonstrating learning design, multimedia development, performance support, assessment, and learner experience solutions.

Join us and be part of something bigger. Apply today!

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100%25 upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we’re together, which is why we’re onsite four days a week.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].