Sonny's BBQ Restaurant Manager

iServ, LLC; Orlando (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Monthly bonus

PTO

Paid holidays

Work-life balance

401K with employer match

Health/Dental/Vision Insurance

Life Insurance

Team member food discounts

Development opportunities

Community service

Job summary

iServ is hiring an Experienced, Full Serve Restaurant Manager for our Orlando, FL location. This full-time role oversees both front and back-of-house operations, drives guest satisfaction, and leads a high-volume team.

Ideal candidates have 2+ years of full-serve management, a valid driver's license, and a proven ability to train and coach staff, manage costs, and maintain safety and quality standards. Competitive pay with bonuses and strong benefits are offered.

Qualifications

• Minimum 2 years of proven full-serve restaurant management in a high-volume setting.
• Valid driver’s license and ability to pass driver insurability check with reliable transport.
• Flexible schedule and willingness to cover manager shifts on busy days.
• Ability to submit to and pass a background check.
• Proven ability to train, coach, and mentor staff at all levels.
• Strong understanding of full-serve restaurant operations and financial management.

Responsibilities

• Lead daily restaurant operations, ensuring top guest experiences.
• Manage staffing levels and schedule adherence within budget guidelines.
• Hire, train, and develop hourly team members and shift leaders.
• Uphold company standards for dishes, drinks, and service quality.
• Monitor inventory, coordinate with vendors, and manage cost controls.
• Ensure compliance with safety, licenses, and policies across FOH/BOH.

Skills

Restaurant management

Leadership

Training & coaching

Cost control & finances

Job description

iServ is currently seeking an Experienced, Full Serve Restaurant Manager to join our team in Orlando, FL full time!

Ready to Grow With a Thriving Brand?

If you have management experience in a full-service dining and are looking to join a strong team with opportunities to grow your career,

At the iServ Group, franchisee of Sonny’s BBQ, we’re looking for leaders with a passion for BBQ – managers who bring hands‑on energy, heart and focus to both the front and back of the house. If your leadership, drive and love of people help build strong teams and create unforgettable guest experiences, join us at iServ.

Why Join the iServ Team?

Growth Ahead.

Advance From Within.

People-First Culture.

Our Perks & Benefits

• Competitive Pay with monthly bonus potential
• Immediate PTO
• Select Paid Holidays
• Work/Life Balance
• 401K with employer match
• Health/Dental/Vision Insurance with company contribution
• Company paid Life Insurance
• Team Member food discounts (On Duty -100% / Off Duty – 25%)
• Ongoing development
• Multiple Levels of Care (Team Chaplains, iServ Cares)
• Community Service Opportunities

What It Takes

• A minimum of 2 years of proven FULL-SERVE Restaurant Management experience in a high-volume restaurant
• A valid driver’s license and the ability to complete a successful driver insurability check; as well as reliable transportation
• Ability to maintain a flexible schedule and cover manager shifts on busy days/special events
• Must be able to submit and pass a background check
• Ability to effectively train, coach, mentor, and share information, changes, and new objectives to both management and hourly team members
• Strong understanding of all full-serve restaurant operations and financial management

About The Position

• Reports to Directors and upper store management regularly regarding store performance
• Works with both FOH & BOH team members to ensure all shifts run smoothly and the needs of our guests are met above expectation
• Ensures proper staffing levels are met daily while also following budget guidelines
• Ensures THE ISERV GROUP’s Mission and Values are communicated, understood, and practiced with all team members, as well as our policies and procedures are followed in all situations
• Prepares monthly financial objectives by analyzing forecasts, trends, and variances
• Hires, trains, and develops all hourly team members while ensuring they feel appreciated and comfortable in their roles
• Upholds specs and company standards for all outgoing dishes & drinks
• Knowledge of all menu items, including consistently changing seasonal items
• Maintains all required licenses, posters, documentation, and safety equipment
• Maintains safe & organized work areas
• Performs bi-weekly inventory and communicates with vendors for food orders

Inside Our Restaurants

• We are a fast-casual dining restaurant
• Our Managers are involved in all areas of the restaurant and should feel comfortable in both FOH & BOH
• Be prepared to stand for prolonged periods of time and handle products, tools, paperwork, and equipment
• All Team Members may be requested to work with cleaning chemicals as well as be exposed to wet and/or humid conditions, extreme heat, steam, and cold, which are present in a kitchen environment
• Team Members may inhale smoke from a wood-burning cooker
• Our Managers regularly lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team

ANNUAL SALARY: $55,000-60,000

OUR HOURS: Sunday-Thursday 11AM-9PM / Friday-Saturday 11AM-9:30PM