Solutions Specialist - Sales Representative

TEGUAR; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus Plan – quarterly based on company revenue

401K matching

Health Reimbursement Account (HRA)

Gym membership

Paid holidays and PTO days

Birthday PTO and volunteer day

Culture Committee program

Employee referral bonus program

Modern office work environment with free drinks and snacks

Job summary

A technology solutions company is seeking a Solutions Specialist to enhance sales in the medical technology field. This role involves lead qualification, customer management, and collaboration with internal teams to drive sales. Ideal candidates will have a degree in business/marketing or engineering and proven sales experience. The position includes a competitive bonus plan, health benefits, and a modern office environment.

Qualifications

• 4+ years of relevant experience as Sales Representative/Business Development Representative.
• Proven experience managing customer accounts.
• Ability to travel 5% of the time.

Responsibilities

• Contact and qualify leads for products and services.
• Manage accounts and generate qualified pipelines.
• Collaborate with internal teams for lead scheduling.

Skills

Problem-solving skills

Excellent verbal and written communication skills

Experience with vendor/customer communication

Excellent customer service skills

Education

Bachelor's degree in business, marketing, or engineering (or equivalent experience)

Tools

ERP and CRM systems (HubSpot preferred)

MS Office including PowerPoint

Job description

Are you looking for an exciting role in technology sales where you can use your passion for computing solutions to hone your sales skills? If so, Teguar Corporation is expanding and has the perfect opportunity for you. We are looking for a Solutions Specialist to join our growing Sales team.

Role Overview

In this role you will collaborate with internal teams, including Sales staff members and Marketing, to engage a combination of domestic and international potential clients who are leaders in medical technology and innovation. Your direct impact on industrial and medical customers will help establish Teguar as more than a computer supplier but a partner that influences the technology community.

Your Main Responsibility

Your main responsibility will be to contact and qualify leads, ensuring they are a good fit for our products and services while recommending appropriate industrial and medical computing solutions. Additionally, you will play a crucial role in the sales process by managing accounts, generating qualified pipelines, sourcing leads, and occasionally attending trade shows.

Essential Duties

• Lead Qualification – Identify and assess the needs of leads through effective discovery and active listening, uncovering pain points, budget, timeline, decision‑making process, and other key factors.
• Customer Management – Manage critical customer accounts, look for additional opportunities to grow these accounts while ensuring an excellent customer experience, negotiate pricing and business relationships, and generate qualified deals monthly.
• Technical Knowledge – Gain a deep understanding of the medical and industrial computing industry and markets we serve, learn the product portfolio to recommend the best solutions and key ecosystem partners.
• Outreach and Communication – Initiate contact with all leads through phone calls, video conferencing, emails, and social media.
• Teamwork – Collaborate closely with internal marketing, supply chain, product management, and sales teams to schedule appointments with qualified leads for further sales discussions, provide customer and market insights, and continuously improve the customer experience.
• Qualification – Conduct a thorough qualification process to understand the lead's pain points, budget, timeline, and decision‑making process.
• Appointment Scheduling – Collaborate closely with internal Account Managers to schedule appointments with qualified leads.
• Lead and Data Management – Update and maintain accurate records of all interactions and lead status in the CRM system.
• Metrics Tracking – Track and report key performance indicators (KPIs) related to lead qualification and appointment setting.

Core Competencies

• Problem‑solving skills
• Excellent verbal and written communication skills with the ability to adjust style for different audiences
• Proven experience with vendor/customer communication
• Excellent customer service skills

What You Need to Be Successful in This Role

• High attention to detail
• Ability to effectively prioritize and delegate work for efficiency
• A self‑driven, motivated personality
• Proven ability to problem‑solve and make decisions with minimal guidance

This Role is Not for You If

• You don't enjoy interacting with people on a daily basis
• You are not timeline driven
• You desire to do all the work yourself; this role is collaborative
• You have difficulty working with little to no supervision
• You have difficulty working in ambiguous situations

Requirements

• Bachelor's degree in business, marketing, or engineering with a minimum of 2 years relevant experience; or 5 years relevant experience in lieu of a degree; or any equivalent combination of education and experience.
• Proven work experience as a Sales Representative, Business Development Representative or similar role.
• Experience with ERP and CRM systems; HubSpot preferred.
• Proficiency in MS Office including PowerPoint or comparable programs.
• Ability to travel 5% of the time.

Benefits

• Bonus Plan – quarterly based on company revenue
• 401K matching
• Health Reimbursement Account (HRA) covering medical, dental and vision expenses
• Gym membership
• Paid holidays and PTO days
• Birthday PTO and volunteer day
• Culture Committee program
• Employee referral bonus program
• Modern office work environment with free drinks and snacks