Solutions Sales Director

Diligent; New York (NY); Hybrid; USD 151,000 - 208,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Company 401(k) match

Flexible work environment

Job summary

Diligent, a leader in governance, risk and compliance (GRC) SaaS, is hiring a Solutions Sales Director in New York. You will drive revenue growth for existing and new accounts, collaborating with sales stakeholders to generate pipeline and close business within a hybrid work model.

You’ll map customer requirements to our Diligent One Platform, build trusted relationships across levels, and present compelling offerings. A proven track record in strategic, consultative sales is required.

Qualifications

• 5+ years of experience in technical sales, consulting or practitioner roles.
• Ability to build relationships with stakeholders at all levels.
• Commitment to continuous learning about Diligent products and industry trends.
• Excellent communication, presentation and influencing skills.
• Curiosity and empathy to uncover customer challenges through questioning and listening.
• Self-motivated and results-driven in a fast-paced environment.

Responsibilities

• Generate strategic, product-focused pipeline in partnership with core sales teams.
• Lead discovery to understand customer goals and quantify the value of outcome-based GRC and Entity Management solutions.
• Advise on solution fit and make recommendations with SMEs and Solution Engineers.
• Co-run deals alongside core teams from start to finish.
• Recommend and present pricing and packaging aligned to customer values and outcomes.
• Support negotiations, security reviews, and procurement processes.
• Travel to customer sites to conduct on-site workshops and executive sessions.
• Partner with post-sale and adoption teams to ensure a successful, value-driven customer outcome.

Skills

Technical sales experience

Stakeholder relationships

Continuous learning

Communication & presentation

Curiosity & empathy

Self-motivation

Job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for Diligents' solutions. This position will collaborate with Sales stakeholders to develop pipeline through prospecting, performing inbound and outbound activity to generate pipeline for team members and assumes a quota within a territory to close business. This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent One Platform. With a proven track record of success, the Solutions Sales Specialist II embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.

Position Overview

The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent for both existing and new accounts for specialized products, with focus on Compliance (Entity Management and Managed Services). This position will collaborate with core selling teams, customer success, and other internal stakeholders to support the sales process. This role requires a strong understanding of corporate governance, legal entity management, and compliance workflows, paired with consultative selling skills and the ability to translate complex requirements into easy to understand, scalable SaaS solutions.

Key Responsibilities

• Help generate strategic, product-focused pipeline in partnership with core sales teams.
• Lead discovery to understand customer goals and quantify the value of outcome-based GRC and Entity Management solutions.
• Advise on solution fit and make recommendations on how to best solution, working closely with SMEs, Solution Engineers and Professional Services.
• Co-run deals alongside core teams from start to finish.
• Recommend and present pricing and packaging aligned to customer values and desired outcomes.
• Support negotiations, security reviews, and procurement processes.
• Travel to customer sites to conduct strategic, on-site workshops and executive sessions.
• Partner with post-sale and adoption teams to support implementation and ensure a successful, value-driven customer outcome.

Required Experience/Skills

• 5+ years of experience in a technical sales, consulting or practitioner role, with a proven track record of success.
• Ability to build and maintain strong relationships with stakeholders at all levels, both internally at Diligent and within customer organizations.
• Strong commitment to continuous learning, including building expertise in Diligent products, industry trends, and customer needs.
• Excellent communication, presentation, and influencing skills.
• High levels of curiosity and empathy, with the ability to uncover customer challenges through effective questioning and active listening.
• Self-motivated and results-driven, with the ability to thrive in a fast-paced and dynamic environment.

What Diligent Offers You

Pay Range

$151,200.00-$207,900.00

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.