Solutions Engineering Program VP

Pathward, N.A.; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

A financial empowerment company is seeking an experienced professional to lead solution development for new partnerships and products. Responsibilities include managing partner onboarding, developing product strategies, and ensuring financial outcomes. Candidates should possess at least 15 years of related experience, strong communication skills, and an ability to navigate complex situations. This role offers the opportunity to make a significant impact within a hybrid, remote-office environment.

Benefits

Hybrid work model

Flexible work hours

Qualifications

• 15 years of related experience with a bachelor’s degree required.
• Ability to deliver in complex situations under short time frames.
• Experience communicating with senior executives.

Responsibilities

• Lead solution development for new partners, products, and markets.
• Manage onboarding of new partners and launch new programs.
• Develop requirements documents and launch plans for products.

Skills

Critical thinking

Communication skills

Problem-solving

Organizational skills

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high-quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLE HUNGRY SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Leads the solution development for activities involving new partners, products and/or markets. Leads onboarding of partners with cross-functional teams. Assists with the delivery of solutions driving process and quality improvement in support of the CCL operating model and go to market strategy.

What You Will Do:

• Assists in developing product strategy and roadmap for Consumer and Commercial Lending.
• Participates in the development of solutions that are capable of achieving the financial and market outcomes of the CCL strategy. Solutions should focus on the delivery of financial outcomes, scalability, and compliance standards throughout the entire lending lifecycle. Leads small teams that include SME’s from areas including technology, operations, compliance, sales, marketing, and other key Pathward areas, as well as external vendors and partners to complete the successful delivery of assignment/solutions. Ensures results are achieved through active monitoring and management, adjusting scope/approach, and overcoming obstacles and challenges.
• Manages the onboarding of new partners as well as the launch of new programs with existing partners.
• Leads and cultivates productive relationships with key employees in cross-functional departments and third parties; ensures their needs and capabilities are understood, and then develops and maintains optimal approaches to initiatives with their aggregate buy-in, given their differing and sometimes conflicting needs.
• Works with the product team to develop requirements documents and launch plans for new products and partnerships, including the anticipation of possible roadblocks and presenting solutions proactively.
• Excellent communication skills including creating internal and external presentations that effectively communicate complex solutions.
• Develops and tracks documentation around business cases, discovery workbooks, and specific partner solutions.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically requires a minimum of 15 years of related experience with a bachelor’s or equivalent. Master’s degree preferred.
• Ability to deal with concepts and complexity; ability to think logically and critically.
• Open to change and able to learn quickly; able to apply previous experiences when faced with new or seemingly unique challenges.
• Ability to demonstrate critical thinking and problem-solving skills.
• Knows how to get things done through both formal and informal network; understand the cultures of organizations.
• Ability to deliver in complex situations and under short time frames.
• Excellent oral and written communication and presentation skills, including creating internal and external presentations.
• Experience successfully communicating with senior executives.
• Highly organized with the ability to manage through the details to accelerate progress.
• Ability to analyze and interpret data to make decisions.

Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability, or any other category protected by law.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state, and local laws.