Solutions Engineer - Strategic Accounts (Remote, Texas)

Dynatrace; Houston (TX); Remote; USD 120,000 - 160,000; Full time

Job summary

Dynatrace is seeking a Solutions Engineer for Strategic Accounts to provide technical support and drive sales. The role requires expertise in observability, strong communication skills, and the ability to manage multiple projects. Candidates should have a Bachelor's degree in Computer Science and experience in technical customer-facing roles. This remote position offers competitive compensation and benefits.

Benefits

Unlimited PTO

Stock purchase plan

Performance rewards

Health benefits

401(k)

Qualifications

• 3-5 years of experience with observability or application performance management technologies.
• Desire to grow professionally and adapt to change.
• Ability to travel up to 30%.

Responsibilities

• Promote Dynatrace’s offerings at trade shows and customer meetings.
• Identify new sales opportunities with sales reps.
• Present Dynatrace’s vision to C-suite executives.

Skills

Technical troubleshooting

Team collaboration

Communication

Presentation

Education

Bachelor’s degree in Computer Science

Tools

HTML

CSS

JavaScript

Java

.NET

PHP

Go

Node.js

Job description

Solutions Engineer - Strategic Accounts (Remote, Texas)

Join to apply for the Solutions Engineer - Strategic Accounts (Remote, Texas) role at Dynatrace.

What’s the role?
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine, responsible for providing excellent technical support to the Strategic Accounts sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Your responsibilities include executing demos that showcase Dynatrace's unique solutions, managing POCs onsite and remotely, building relationships with customers, and completing RFIs & RFPs. You will collaborate with teams such as Dynatrace’s innovation labs, Expert Services, CSMs, and marketing.

Your role at Dynatrace
To succeed, you should be ambitious, confident, self-motivated, with prior experience as a Solution Engineer or in a similar technical customer-facing role. Passion for innovative technology, technical sales, and articulating value to customers is essential. Additional requirements include:

• Excellent team collaboration skills
• Strong communication and presentation skills
• 3-5 years of experience with observability or application performance management technologies
• Technical troubleshooting skills
• Ability to manage multiple projects and support team members
• Desire to grow professionally and adapt to change
• Ability to travel up to 30%

Responsibilities:

• Promote Dynatrace’s offerings at trade shows and customer meetings
• Identify new sales opportunities with sales reps
• Participate in PoC creation and cloud architecture discussions
• Present Dynatrace’s vision to C-suite executives
• Guide customers through discovery, evaluation, and proposal stages
• Deliver on-stage demos at events
• Gather customer feedback to improve products
• Share best practices within the team
• Support partners and internal sales teams as a technical advisor

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent experience
• 3 years of experience in the observability space

Preferred Requirements:

• Experience with web technologies (HTML, CSS, JavaScript)
• Experience with programming/scripting languages (Java, .NET, PHP, Go, Node.js) and databases
• Knowledge of Windows and Linux OS
• Experience with DevOps, SRE practices, cloud platforms (AWS, Azure, GCP)
• Familiarity with containers, Kubernetes/OpenShift, Serverless, CI/CD, automation tools

Why you will love being a Dynatracer

• Leader in observability and security
• Culture of excellence with competitive compensation
• Work with top cloud providers and partners
• Use cutting-edge tech, including AI
• Over 50% of Fortune 100 companies are clients

Compensation and Rewards

• Salary range: $120,000 - $160,000, based on experience and location
• Additional benefits: unlimited PTO, stock purchase plan, performance rewards, health benefits, 401(k)

All information is confidential per EEO guidelines. Dynatrace is an Equal Opportunity employer. To apply, upload your resume/CV and review our privacy policy.