Solutions Engineer - Strategic Accounts (Remote, Minnesota)

Dynatrace; Minneapolis (MN); Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Equity & RSUs

Unlimited PTO

Wellness days

Health benefits

Job summary

Dynatrace is seeking a Solution Engineer in the Minneapolis/St. Paul area to join the sales engine and deliver expert technical support to the sales team. You will demonstrate Dynatrace capabilities, run PoCs, and build relationships with top accounts. Expect heavy collaboration with innovation labs, services, CSMs, and marketing.

You will travel up to 30% and partner with a strategic AE to drive opportunities in Minnesota, turning technical value into business outcomes for customers.

Qualifications

• Bachelor’s degree in Computer Science or equivalent education or experience.
• 3 years of experience within the observability space.
• Strong communication and presentation skills.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting technologies such as Java, .NET, PHP, Go, Node.js and databases.
• Advanced knowledge of OS including Windows and Linux.
• Experience with Cloud platforms (AWS, Azure, GCP).
• Experience with containers, Kubernetes/OpenShift, Serverless and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform.

Responsibilities

• Evangelize Dynatrace offerings at key meetings and events.
• Partner with sales to identify new sales opportunities within accounts.
• Lead PoC creation and cloud-architecture discussions for multiple POCs.
• Present Dynatrace vision to C-suite executives.
• Provide technical guidance in discovery, evaluation, and proposal stages.
• Deliver on-stage demos at events or booths.
• Gather feedback from customers to inform Product Management.
• Collaborate with partners as a technical contact and mentor to others.

Skills

Observability experience

Technical sales

Communication skills

Presentation skills

POC management

Customer facing

Problem solving

Education

Bachelor's in CS or equal

Tools

Kubernetes/OpenShift

Terraform

Ansible

CI/CD pipelines

AWS

Azure

GCP

Job description

Your role at Dynatrace

What's the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

You'll be partnered up with a Strategic Enterprise AE on a 1:1 ratio and together to two of you will be working with 4 of our top accounts in the Minnesota region.

Location: Looking for candidates based in Minneapolis or St. Paul areas - our Solutions Engineer roles are geo specific to allow for work life balance and the ability to easily get in front of customers when needed

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.

• Excellent communication and presentation skills, with the ability to communicate technical value into business value.

• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.

• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.

• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.

• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.

• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
• Position might be filled at a higher level based on candidate experience.

What will help you succeed

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3 years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation like Ansible, Puppet, Terraform, etc.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You’ll get to work at the forefront of innovation with Dynatrace Intelligence - the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next - automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

At Dynatrace, total compensation for this role is made up of a strong base salary and a lucrative variable commission structure.

• Base Salary Range: $160,000 - $180,000. Your exact offer will be based on your unique experience, skill set, education, and geographic location.
• Variable Pay: Additional commission tied directly to your success and performance targets.

Beyond your cash compensation, Dynatrace offers a comprehensive rewards package designed to support your life, well-being, and long-term wealth, including:

• Equity & Financial Future: Eligibility for Restricted Stock Units (RSUs), an Employee Stock Purchase Plan (ESPP), and a company-matched 401(k) program.
• Time to Recharge: Unlimited personal time off (PTO) and 4 Dynatrace Wellness Days a year.
• Health & Wellness: Premium medical and dental benefits.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.