Solutions Engineer (Remote, Minnesota)

Dynatrace; Minneapolis (MN); Remote; USD 125,000 - 160,000; Full time

Job summary

Join a leading company as a Solutions Engineer, where you will provide technical support to the sales team and showcase Dynatrace's innovative solutions. This role involves managing customer relationships, executing demos, and participating in cloud architecture discussions. Ideal candidates will have a strong background in observability technologies and a passion for technical sales.

Benefits

Unlimited PTO

Stock purchase plan

401(k)

Competitive pay

Qualifications

• 3-5 years of experience with observability or application performance management technologies.
• Desire to grow professionally and adapt to change.
• Ability to travel up to 30% of the time.

Responsibilities

• Provide excellent technical support to the sales team.
• Execute demos showcasing Dynatrace's solutions.
• Promote offerings at trade shows and customer meetings.

Skills

Teamwork

Communication

Presentation

Troubleshooting

Education

Bachelor’s degree in Computer Science

Tools

HTML

CSS

JavaScript

Java

.NET

PHP

Go

Node.js

AWS

Azure

GCP

Kubernetes

Terraform

Job description

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What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine, responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Your responsibilities include executing demos that showcase Dynatrace's unique solutions, managing POCs onsite and remotely, building relationships with customers, and completing RFIs & RFPs. You will collaborate with teams including Dynatrace’s innovation labs, Expert Services, CSMs, and marketing.

About you

To succeed as a Solution Engineer at Dynatrace, you should be ambitious, confident, self-motivated, with previous SE or technical customer-facing experience. Passion for innovative technology, technical sales, and articulating value is essential. You should also possess:

• Excellent teamwork skills.
• Strong communication and presentation skills.
• 3-5 years of experience with observability or application performance management technologies.
• Ability to troubleshoot technical issues and manage multiple projects.
• Desire to grow professionally and adapt to change.
• Ability to travel up to 30% of the time.

Responsibilities

• Promote Dynatrace’s offerings at trade shows and customer meetings.
• Identify new sales opportunities with sales reps.
• Participate in PoC creation and cloud architecture discussions.
• Present Dynatrace’s vision to executive audiences.
• Provide technical guidance during sales cycles.
• Deliver on-stage demonstrations at marketing events.
• Support industry and partner events with key demonstrations.
• Gather customer feedback to inform product development.
• Share best practices and develop team capabilities.
• Work with sales leadership on learning and development.
• Create and adapt presentations for customer needs.
• Support internal and partner teams as a trusted technical advisor.

Minimum Requirements

• Bachelor’s degree in Computer Science or equivalent experience.
• 3 years of experience in the observability space.

Preferred Requirements

• Experience with web technologies (HTML, CSS, JavaScript).
• Experience with programming/scripting languages (Java, .NET, PHP, Go, Node.js) and databases.
• Strong knowledge of Windows and Linux OS.
• Experience with DevOps, SRE practices, and cloud platforms (AWS, Azure, GCP).
• Knowledge of containers, Kubernetes/OpenShift, Serverless, CI/CD pipelines.
• Experience with automation tools (Ansible, Puppet, Terraform).

Why you will love being a Dynatracer

• Leader in unified observability and security.
• Culture of excellence with competitive pay.
• Work with top cloud providers and strategic partners.
• Cutting-edge platform technology, including AI.
• Over 50% of Fortune 100 companies are customers.

Compensation and Rewards

• Salary range: $125,000 - $160,000, based on experience and location.
• Includes unlimited PTO, stock purchase plan, rewards, benefits, and 401(k).

All information is confidential per EEO guidelines. Dynatrace is an Equal Opportunity Employer. To apply, upload your resume/CV and review our privacy policy: Privacy Policy.