Solutions Engineer (Remote - Chicago)

Dynatrace; Chicago (IL); Remote; USD 150,000 - 190,000; Full time

Job summary

Dynatrace seeks a Solutions Engineer to join the sales engine as a technical expert in Advanced Observability. You will deliver compelling demos, run PoCs onsite and remotely, and collaborate with cross-functional teams to articulate value and drive deals.

Ideal candidates have 5+ years in observability or APM, strong communication skills, and hands-on experience with web technologies, cloud platforms, containers, and automation. This remote role favors applicants in or near Chicago.

Qualifications

• 5+ years of experience within the observability space.
• Excellent communication and presentation skills.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advanced knowledge of Windows and Linux.
• Experience with cloud platforms, including AWS, Azure or GCP.
• Experience with containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation like Ansible, Puppet, Terraform, etc.

Responsibilities

• Evangelize Dynatrace’s product offerings at trade shows and key customer meetings to promote new business.
• Partner with sales reps to identify new sales opportunities within existing accounts.
• Lead PoC creation and cloud-architecture discussions to support multiple POCs.
• Present Dynatrace’s vision to customer executives.
• Provide technical guidance in Discovery, Solution Evaluation and Solution Proposal stages.
• Deliver on-stage demos at events or partner booths.
• Gather customer feedback for Product Management to improve market fit.
• Collaborate with partners as a technical contact and trusted advisor.

Skills

Observability

5+ years experience

Web technologies

Cloud platforms

Kubernetes

DevOps

Automation

Programming languages

Windows/Linux

POC/Demos

Communication

Education

Bachelor’s degree in Computer Science or equivalent

Job description

# Solutions Engineer (Remote - Chicago)## **Your role at Dynatrace****What’s the role?**As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate Dynatrace's unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers, and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.***Must live in or near Chicago. Fully remote.*****About you:**To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:* An excellent team player, with the ability to work across all disciplines.* Excellent communication and presentation skills, with the ability to communicate technical value into business value.* 5+ years of experience with observability or application performance management technologies and techniques.* Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.* Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.* Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.* Must be able to travel up to 30% of the time**Responsibilities:*** Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.* Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.* As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.* Present Dynatrace’s vision to our customers C-suite executives.* Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.* Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.* Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.* Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).* Position might be filled at a higher level based on candidate experience.## **What will help you succeed****Minimum Requirements:*** Bachelor’s degree in Computer Science or equivalent education or experience required.* 5 years of experience within the observability space.**Preferred Requirements:*** Experience with web technologies such as HTML, CSS, and JavaScript.* Experience with programming/scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.* Advanced knowledge of Operating Systems (OS) including Windows and Linux.* Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.* Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.* Experience with automation like Ansible, Puppet, Terraform, etc.## **Why you will love being a Dynatracer*** Dynatrace is a leader in unified observability and security.* We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.* Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.* You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.* Over 50% of the Fortune 100 companies are current customers of Dynatrace.## **Compensation and Rewards*** The base salary range for this role is **$150K - $190K, with a 75/25 OTE**. When determining your salary, we consider your experience, skills, education, and work location.* Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.* We also offer medical/dental benefits and a company-matched 401(k) plan for retirement.## **Equal Employment Opportunity**All your information will be kept confidential according to EEO guidelines.We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [e-mail]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.Apply now**Note to Recruiters and Agencies**: Thank you for your interest in Dynatrace. Please note that **we do not accept unsolicited agency resumes**—do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.