Solutions Engineer New York, NY (Remote)

You.ai; New York (NY); Remote; USD 195,000 - 225,000; Full time

Job summary

An innovative technology company is seeking a Senior Solution Engineer to drive the technical aspects of the enterprise sales cycle. This role involves delivering compelling product demonstrations, training evaluation teams, and collaborating with internal teams to craft persuasive RFP responses. You'll be the first Solution Engineer, establishing presales processes and ensuring smooth transitions to post-sales teams. Join a team that values creativity and curiosity, and help shape the future of AI and technology while working on impactful projects.

Benefits

Flexible PTO

Health Insurance

Paid Parental Leave

401k Program

$500 Work-from-home Stipend

$1,200 Health & Wellness Allowance

Regular In-person Gatherings

Co-working Sessions

Qualifications

• Proficiency in cloud platforms, APIs, Generative AI, and workflow solutions.
• Exceptional communication and presentation skills.

Responsibilities

• Deliver tailored product demonstrations that address customer needs.
• Facilitate workshops to identify customer challenges and propose solutions.

Skills

Cloud Platforms

APIs

Generative AI

Workflow Solutions

Communication Skills

Presentation Skills

Enterprise Business Processes

Job description

you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.

We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity.If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us!

About the Role

We are seeking a Senior Solution Engineer to join our dynamic team and play a pivotal role in driving the technical aspects of the enterprise sales cycle. This role is ideal for a seasoned professional with a strong technical background, exceptional communication skills, and a passion for solving complex business challenges. As a trusted advisor to prospects and customers, you will help shape the future of enterprise solutions by showcasing the value of our SaaS platform and ensuring seamless transitions to post-sales teams.

This candidate will be the first Solution Engineer at you.com . As such, an added focus will be on establishing the presales processes, driving clarity and discovering best practices, and then documenting clearly these processes to drive consistency and to prepare future Solution Engineers to ramp faster.

Responsibilities

Product Demonstrations : Deliver compelling, tailored product demonstrations that address customer needs and highlight the value of our solutions.

Training & Enablement : Educate evaluation teams on the product’s capabilities, ensuring they are equipped to make informed decisions.

Technical Overviews : Lead InfoSec and architectural discussions to address technical requirements and compliance needs. Able to understand the nuances of structured and unstructured data and use cases for Private RAG solutions.

RFP Responses : Collaborate with internal teams to craft accurate and persuasive responses to RFPs.

Workshops : Facilitate workshops to identify customer challenges, propose solutions, and quantify business value.

Customer Transition : Ensure smooth handoffs to post-sales Customer Success and Services teams for implementation and ongoing support.

Product Collaboration : Partner with Product Management and Engineering to align product capabilities with customer expectations and market demands.

Success in this role looks like...

Consistently delivering high-quality product demonstrations and workshops that lead to successful deal closures.

Building strong relationships with prospects, customers, and internal teams.

Contributing to the evolution of the product by providing actionable feedback to Product Management and Engineering.

Qualifications

Technical Expertise :

Proficiency in cloud platforms , APIs , Generative AI , and workflow solutions .

Strong understanding of enterprise business processes and how technology can drive efficiency and innovation.

Professional Skills :

Exceptional communication and presentation skills, with the ability to engage both technical and non-technical audiences.

Proven ability to build trust and credibility with enterprise customers.

Experience in presales or solution engineering roles, with a track record of contributing to license deal wins.

Ability to identify customer pain points and articulate the value of tailored solutions.

Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.

Salary Band

$195,000 - $225,000 USD

Company Perks:

Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions

Flexible PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge*

A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*

12 weeks of paid parental leave in the US*

401k program, 3% match - vested immediately!*

$500 work-from-home stipend to be used up to a year of your start date*

$1,200 per year Health & Wellness Allowance to support your personal goals*

Chance to collaborate with a team at the forefront of AI research

*Certain perks and benefits are limited to full-time employees only

you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.

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Based on the role's emphasis on "solutioning" and delivering tailored product demonstrations, can you describe a time when you successfully identified and addressed a client's unique business challenge through a strategic technology solution? What was the outcome? *

This role requires strong innovation management skills, including streamlining decision-making processes and building stakeholder consensus. Can you share an example where you introduced or facilitated a governance process or framework that delivered long-term value for a client or organization? *

The Solutions Engineer at you.com collaborates with cross-functional teams and engages in technical leadership. How have you previously led or coordinated a team to deliver a complex solution while aligning with strategic business objectives? What approaches did you use to ensure success? *

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