Solutions Engineer - Life Sciences - EMEA

Tulip Interfaces; Budapest (MO); Hybrid; USD 27,000 - 45,000; Full time

Benefits offered by this job

Flexible work schedule

In-office catered lunches

Virtual company events

Stocked kitchens

Job summary

Tulip Interfaces is hiring for a hybrid role based in Budapest, with 3 days in the office. You will partner with customers on manufacturing operations technology, from discovery to delivery, guiding enterprise projects and overseeing complex integrations.

The role requires leadership, deep OT/IT knowledge, and strong communication skills. You will collaborate across teams, travel up to 25% in Europe, and contribute to a fast-moving, human-centered AI-native product culture that improves

Qualifications

• 5+ years in manufacturing, operations tech, or related field with customer-facing project leadership
• Experience with OT/IT systems; life sciences/pharma experience preferred
• Experience in system and device integration in manufacturing
• Lean manufacturing or continuous improvement track record; shop-floor mindset
• Strong project management, organizational and communication skills (written and verbal)
• 25% travel expected within Europe
• BS in Engineering or similar field
• Fluency in English

Responsibilities

• Partner with customers to understand operational challenges and success criteria
• Work with customers and partners to develop, configure, and implement Tulip solutions
• Support delivery of enterprise projects from kickoff through delivery with quality outcomes
• Build and maintain trusted relationships across organizations from shop floor to C-suite
• Provide ongoing technical support, diagnosing issues and driving resolution
• Guide customers through OT/IT system integration decisions
• Represent the voice of the customer to Product and Engineering teams
• Contribute to development and improvement of internal delivery processes and playbooks

Skills

Leadership

Communication

Project management

English fluency

Travel readiness

Education

BS in Engineering

Tools

MES

ERP

Device integration

Job description

This is a Hybrid role, 3 days from our office in Budapest

Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology.

In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's "Best Places to Work."

We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale.

About You:

You've seen the challenges of day-to-day manufacturing operations firsthand - the inefficiencies, the untapped potential, and everything in between. You believe technology should make people's jobs better, not harder, and you're energized by the challenge of making that happen. You're humble, curious, and just as comfortable presenting to a C-suite executive as you are walking a production line. You thrive in fast-moving environments, take ownership of what you build, and genuinely care about the customers you work with.

What skills do I need?

• 5+ years of experience in manufacturing, operations technology, or a related field, with demonstrated customer-facing project leadership
• Experienced in Operations Technology, including MES, ERP, or similar systems; architecting and implementation experience within the Life Sciences industry, specifically in pharmaceuticals
• Experienced in system and device integration in the manufacturing industry
• Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities
• Strong project management, organization, and communication skills: written and verbal, with experience managing enterprise-level engagements
• 25% travel expected within Europe
• BS in Engineering or similar field
• Fluency in English

Key Responsibilities:

• Partner with customers to deeply understand their operational challenges, goals, and success criteria - supporting solution architecture for their specific processes
• Work side-by-side with customers and partners to develop, configure, and implement Tulip solutions
• Support delivery of enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes
• Build and maintain trusted relationships across customer organizations, from the shop floor to the C-suite
• Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care
• Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through complex implementation decisions
• Serve as a consistent voice of the customer internally - surfacing insights, patterns, and feedback to Product and Engineering teams
• Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Flexible work schedule
• Virtual company events and happy hours
• In-office catered lunches and stocked kitchens

We are an equal-opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.