Solutions Engineer II

Akamai Technologies, Inc.; Santa Fe (NM); Hybrid; USD 101,000 - 181,000; Full time

Benefits offered by this job

FlexBase program

Work from home / hybrid options

Healthcare benefits

Job summary

Akamai Technologies, Inc. is seeking a Solutions Engineer II to serve as a technical advisor to customers and an ally to sales. You will translate business needs into scalable Akamai-based architectures, run workshops and proofs of concept, and help customers adopt high-performance, secure solutions.

You will work across the Akamai platform, collaborating with Sales, Services, Product Management, and Engineering to deliver measurable outcomes and value for global enterprises.

Qualifications

• 5+ years experience in customer-facing technology, solutions architecture, engineering, technical consulting, implementation, pre-sales, or a related discipline.
• Solid Internet and cloud fundamentals: DNS, HTTP(S), APIs, networking, modern app architectures.
• Clear communication of complex technical concepts to engineers, leaders, and executives.
• Connect technical solutions to customer priorities, business outcomes, and value.
• Learn unfamiliar technologies quickly and experiment with new approaches.
• Understand AI concepts: LLMs, agents, MCP, RAG, AI gateways, prompt engineering, or AI-assisted development.
• Hands-on with APIs, automation, cloud platforms, observability, infrastructure-as-code, and prototyping.

Responsibilities

• Lead technical discovery to understand customer initiatives, challenges, architectures, and outcomes.
• Partner with sales to develop technical strategies that create opportunities and drive account growth.
• Translate requirements into secure, scalable architectures using the Akamai platform.
• Communicate complex concepts clearly to diverse audiences.
• Lead demonstrations, workshops, solution validations, and proofs of concept.
• Use APIs, automation, AI-assisted technologies, and rapid prototyping to show value.
• Collaborate across Sales, Services, Product Management, and Engineering.

Skills

Solutions engineering

Technical discovery

Cloud platforms

APIs

Automation

Communication skills

Education

Bachelor's degree in CS/IT/Engineering

Tools

Akamai platform

Job description

Would you enjoy solving complex business and technical challenges for some of the world's largest enterprises?

Are you curious about emerging technologies and energized by turning new ideas into real customer outcomes?

Join our NA Pre-Sales Team!

Join Akamai's Commerce, Transportation, and Manufacturing pre-sales team, working with leading global enterprises across retail, manufacturing, transportation, hospitality, and more. Help customers solve critical digital challenges spanning application delivery, cybersecurity, APIs, cloud, AI, and agentic experiences. We value curiosity, initiative, collaboration, and creative problem solving - especially when there isn't an established blueprint and the best path forward needs to be built.

Partner with the best

As a Solutions Engineer II, you will be a trusted technical advisor to customers and strategic partner to sales. You'll combine technical aptitude, business curiosity, and communication skills to understand priorities, architect solutions, demonstrate value, and influence decisions. We value hands-on builders who experiment, prototype, integrate, and learn - using technology to make ideas tangible and solve problems when the answer is not yet obvious.

As a Solutions Engineer II, you will be responsible for:

• Leading technical discovery to understand customer initiatives, business challenges, architectures, and desired outcomes.

• Partnering with sales teams to develop technical strategies that create opportunities, strengthen relationships, and drive account growth.

• Translating business and technical requirements into secure, scalable, high-performance architectures using capabilities across the Akamai platform.

• Communicating complex technical concepts clearly to engineers, architects, business leaders, and executive stakeholders.

• Leading demonstrations, workshops, solution validations, and Proofs of Concept that help customers evaluate and adopt Akamai solutions.

• Using modern tools, APIs, automation, AI-assisted technologies, and rapid prototyping to make ideas tangible and demonstrate value.

• Exploring emerging technologies, including AI, agents, APIs, and cloud-native architectures, to solve customer challenges and create measurable value.

• Collaborating across Sales, Services, Product Management, and Engineering while contributing reusable ideas, demonstrations, and technical approaches.

Do what you love

To be successful in this role you will:

• Have 5yrs experience and a Bachelor's degree in Computer Science, MIS, Engineering, Information Technology, or another related technical field.

• Bring professional experience in customer-facing technology, solutions architecture, engineering, technical consulting, implementation, pre-sales, or a related discipline.

• Possess solid Internet and cloud fundamentals, including DNS, HTTP(S), APIs, networking, and modern application architectures.

• Communicate complex technical concepts clearly through excellent written, verbal, presentation, and customer-facing skills.

• Connect technical solutions to customer priorities, business outcomes, and value through curiosity, discovery, and commercial awareness.

• Learn unfamiliar technologies quickly, experiment with new approaches, and operate assuredly when the solution is not yet obvious.

• Understand modern AI concepts; experience may include LLMs, agents, MCP, RAG, AI gateways, prompt engineering, or AI-assisted development.

• Enjoy getting hands‑on with APIs, automation, cloud platforms, observability, infrastructure‑as‑code, or prototyping to assemble and validate solutions. Similar

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security : Neutralizing threats before they ever reach your data.

Content Delivery : Scaling the world's biggest moments without a glitch.

AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well‑being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $100,700 - $181,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Equal Employment Opportunity Rights

Akamai Technologies is an Affimative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.