Solutions Engineer | DX

Atlassian; New York (NY); Remote; USD 138,000 - 180,000; Full time

Job summary

Atlassian offers flexible work locations, including office, home, or a blend, with global hiring where we have a legal entity. The DX Solutions Engineering Team seeks a Pre‑Sales Solutions Engineer to drive growth of the DX product (getdx.com) by solving complex business problems across the sales cycle using Atlassian solutions.

You will lead technical evaluations, partner with Account Executives, design tailored API integrations, and act as a trusted advisor on deployment methodologies and

Qualifications

• Experience leading technical evaluations within a sales cycle, demoing value and feasibility.
• Ability to translate complex technical concepts into business value for prospects.
• Excellent communication and presentation skills with customers and cross‑functional teams.

Responsibilities

• Lead Technical Evaluations with Account Executives to drive Proof‑of‑Concepts and pilots.
• Conduct discovery sessions to understand client needs and current workflows.
• Ask targeted questions to uncover engineering processes and deployment practices.
• Design and propose tailored technical solutions integrating our APIs with client workflows.
• Act as trusted advisor on deployment methodologies and analytics integrations.
• Capture feedback to inform product improvements and roadmap priorities.

Skills

Ruby/Rails

APIs

SQL

CI/CD

Deployment workflows

Branching strategies

Tools

Git

GitHub CLI

Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Overview

Working at Atlassian is to choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. DX's Solutions Engineering Team at Atlassian is seeking a highly skilled and passionate Pre‑Sales Solutions Engineer to be a key driver in the growth of the DX product ( getdx.com ) . You will serve as the solution expert throughout the sales cycle, dedicated to solving our Commercial/Midmarket prospects' most complex business problems using our products and solutions, and ultimately helping to close critical deals.

Responsibilities

• Lead Technical Evaluations: Partner closely with Account Executives to drive and lead all technical aspects of the sales cycle, including Proof‑of‑Concepts (POCs) and Pilots, ensuring clear demonstration of platform value and technical feasibility.


• Discovery and Strategy: Lead technical discovery sessions to deeply understand client needs, existing engineering workflows, and high‑level goals.


• Consultative Questioning: Ask thoughtful, detailed questions to uncover critical information about the client’s engineering processes, branching strategies, deployment workflows, and existing tooling.


• Solution Design: Design and propose tailored technical solutions for integrating the company's APIs with complex client workflows to meet evaluation success criteria.


• Trusted Advisory: Act as a trusted advisor to potential clients, providing strategic guidance on best practices for deployment methodologies and analytics integrations.


• Feedback Loop: Capture and synthesize technical feedback from prospects to collaborate closely with the Product and Engineering teams, informing product enhancements and roadmap priorities.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

Role

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $137,703 - $179,779


• Zone B: $123,933 - $161,802


• Zone C: $114,300 - $149,217

Qualifications

Technical Skills

• Exposure to programming (Ruby/Rails preferred) with a solid understanding of APIs and RESTful services.


• Experience with version control systems like Git and the GitHub CLI.


• Familiarity with SQL.


• Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.

Consultative Skills

• Excellent communication and presentation skills, with extensive experience leading high‑stakes client discussions and product demonstrations.


• Ability to translate complex technical concepts into clear business value.


• Strong organizational skills to manage technical follow‑ups and resource delivery across multiple active opportunities.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.