Solutions Engineer DACH

360learning; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Work From Home allowance

Health insurance

Unemployment insurance

Social security

Salary guarantee fund

Job summary

360Learning is seeking a Presales Engineer to bridge Sales, Product, and Customer Success for the German market from the US. You will become the internal expert on our platform, crafting compelling value propositions and supporting AEs through technical engagements.

In the first year, you will master onboarding, run workshops, configure product demos, and help shape the Presales Consultant function. You will collaborate with cross-functional teams and recruit future colleagues.

Qualifications

• 5+ years’ experience in Pre-Sales, Sales Engineer, Engagement Management, or LMS implementation consulting in SaaS.
• A consultative selling background.
• Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS.
• Proven ability to demonstrate technical expertise while interacting with CTOs and CISOs.
• Ability to lead technical workshops (e.g., SaaS integrations, Middleware, ETL, API, Web Services).
• Excellent written and verbal communication skills.
• Fluent German and business fluent English; other languages are a plus.
• Enthusiasm for our culture and Convexity360L.

Responsibilities

• Become an expert on 360Learning onboarding and Convexity onboarding processes.
• Meet the global team through virtual coffee meets and happy hours.
• Shadow meetings with AEs and training to master our value proposition.
• Learn the product and provide insights to the Product team.
• Define your first OKR.
• Describe our product to prospects and address questions about our technology.
• Collaborate with sales to understand customer requirements and provide sales support.
• Plan and configure products to meet presentation needs.
• Contribute to engaging strategies with AEs to move deals forward (POC/pilot).
• Become a trusted advisor within prospective customer organizations.

Skills

Presales

Sales Engineer

Engagement Management

LMS implementation

Tools

SSO

CRM

ERP

HRIS

Job description

As a Presales Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Presales Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.
This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Presales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Within 1 month, you will:

• Become an expert of 360Learning ways of working through our onboarding process on Convexity
• Meet the global team through virtual coffee meets and happy hours
• Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
• Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
• Have defined your first OKR

Within 3 months, you will:

• Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology
• Collaborate with sales teams to understand customer requirements and provide sales support
• Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
• Plan and configure products to meet presentation needs
• Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)

Within 6 months, you will:

• Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
• Be identified as a prime expert by our Account Executives to support them in any prospective context
• Share your expertise with other team members and 360Learners

Within 12 months, you will:

• Contribute in making the Presales Consultant department grow by identifying best practices, designing new processes and creating new contribution for the team
• Work alongside sales team members at every step of the sales process
• Help shape the Presales Consultant team by recruiting your colleagues

The Skills Set:

• 5+ years’ experience working either as a Pre-Sales, Sales Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
• A consultative selling background
• Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
• Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
• Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …)
• Excellent written and verbal communication skills
• Fluent German and business fluent English proficiency; other languages are a plus
• Enthusiasm for our culture explained here: https://bit.ly/Convexity360L

What We Offer:

• Compensation: Package includes base salary and a variable component
• Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies
• Balance: Flexible hours, full remote work possible anywhere in Spain . Working remotely from outside Spain is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
• Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter
• Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L

Interview process:

• Interview with our Recruiter
• Discovery Meeting with our Head of Sales Engineering
• Role-play with our Head of Sales Engineering and our Sales Engineer
• Clarification Meeting with our Sales Enterprise Director
• Culture Fit Meeting with our CRO
• Reference Checks
• Offer!

Who We Are

360Learning enables …