Solutions Engineer - AI - Advanced Growth Tech.

SHI International Corp.; United States; Remote; USD 70,000 - 135,000; Full time

Job summary

An established industry player is seeking a Solutions Engineer to support AI infrastructure and data center solutions. This role involves designing advanced technology solutions, collaborating with sales teams, and providing technical support to ensure successful client engagements. The ideal candidate will have a strong foundation in AI infrastructure, excellent communication skills, and a passion for continuous learning. Join a diverse and innovative team that values professional growth and offers a comprehensive benefits package, including health and wellness programs, to enhance your career in technology.

Benefits

Health benefits

Wellness programs

Financial benefits

Professional growth opportunities

Diversity commitment

Qualifications

• 3+ years in technical sales or support roles required.
• Foundational knowledge of AI infrastructure and data center solutions.

Responsibilities

• Assist in designing AI infrastructure solutions aligned with business needs.
• Provide technical support and guidance on architecture integration.

Skills

Problem-solving skills

Analytical skills

Communication skills

Team collaboration

Basic consultative skills

Education

Bachelor’s degree in Computer Science

Equivalent work experience

Tools

Excel

Visio

Project management software

Job description

Job Summary

The Solutions Engineer for Advanced Growth Technologies will focus on supporting Artificial Intelligence Infrastructure and Data Center Solutions. This role involves designing and developing advanced technology solutions for our clients. The position requires foundational knowledge of AI infrastructure and integrated data center solutions and an understanding of servers, storage, networking, and power and cooling systems. The Solutions Engineer will work closely with sales teams to identify opportunities, develop tailored solutions, and support the sales cycle from prospecting to onboarding.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but are not limited to:

• Solution Design Support: Assist senior architects and stakeholders in designing solutions for AI infrastructure and data center environments, ensuring solutions align with business needs and best practices.
• Technical Support: Provide foundational technical guidance and support on architecture and integration of solutions.
• Documentation: Collaborate in creating Statements of Work (SOW) and Bills of Materials (BOM) for designed solutions under guidance.
• Customer Engagement: Support sales teams in profiling and prospecting suitable accounts and opportunities, presenting basic solutions and value propositions to clients.
• Mentorship and Learning: Engage in self-study and learn from senior engineers to enhance technical skills and solution delivery capabilities.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field, or equivalent work experience.
• Minimum 3 years of experience in a technical sales or support role.
• Basic expertise in AI infrastructure, data center solutions, servers, storage, networking, and power and cooling.

Required Skills

• Strong foundational problem-solving and analytical skills.
• Excellent written, verbal, and presentation communication skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in using tools such as Excel, Visio, and project management software.
• Basic consultative skills and ability to build relationships with clients and stakeholders.

Certifications Required

• CompTIA Cloud Essentials+, A+, Server+
• Cisco CCNA, VMware VTSP
• Pure Storage - FlashArray or FlashBlade Architect Professional
• Dell DCS IE or DCS SA in Server and/or Storage Platforms
• Nutanix NCP or other equivalent OEM certifications in servers, storage, or networking
• NVIDIA CPAII, CPAIO, or other equivalent certifications.

Unique Requirements

• Up to 25% travel required based on business needs and client engagements.

Additional Information

• The estimated annual pay range for this position is $70,000 - $135,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status